Harlow's Casino Resort & Spa

liz 

on Expedia

11 years ago

very outdated No maid service while out of room all day. Air conditioner very noisy and did not cool. Had to search room for tv remote when we first arrived in room. Found stuffed in chair making us wonder how well room was cleaned and inspected from last guest in room. Food in buffet was not good. 

Sonny 

on Expedia

11 years ago

Terrible and uncomfortable stay This was supposedly a non-smoking room but it smelled of smoke. The AC did not filter the air. The thermostat on the opposite wall controlled nothing. It was not until the next day that I opened the "through the wall" unit did I discover the controls were there and active. The unit gave out cold air but never cleaned the room of smell. The side chair in the room but filthy and all the stuffings were coming out of the cushion. There was not refrigerator or room safe available. The "small" flat ... read more

Helen 

on Expedia

11 years ago

Sits On The Hill The room and bathroom is very spacious, however, we requested a different room because the a.c.unit was loud and the bed squeaked with every move you made. The other issue was we ate at the restaurant for lunch, went back for dinner and had some of the same items on the line that was for lunch. With the money that you pay, you would think that the buffet would offer a little more variety of items. 

Sissie 

on Expedia

11 years ago

The tub and services were not what we wanted. The tub was to small, the front desk thought we were already checked out. So house clean wake us up. The food we ordered the steak was Creasy and the edge was hard and didn't get bread until we asked for it. Our waitress stayed gone to long and didn't bring the bill to the table before we were ready too leave. 

Anonymous 

on Expedia

11 years ago

Nice rooms but smoky smelling lobby It is terribly smoky when you enter the hotel. It is a casino so smoking is allowed. Thankfully, the rooms did not smell that way. 

Anonymous 

on Expedia

11 years ago

Ok hotel - depressing casino/food services The hotel is ok, but the casino isn't and you have to go through it to get to the lousy snack bar. So unlike other casino hotels, if you don't want to gamble you can find somewhere nicer and better priced to stay in Greenville. 

Cathryn 

on Expedia

11 years ago

1 star, but at a 4 star price!! We arrived at the hotel and had to wait for 10 minutes in a line to be checked in due to a new employee being trained while the line continued to get longer. The attitude of the staff was negative and the faces(1st impression) to a new hotel guest was unbelievable. After driving 8 hours, the 1st impression was anything but impressive. We entered the room and observed the carpet is in need of immediate replacement. It's dark, but obviously filthy. My husband performed a bed-bug test via an app... read more

Anonymous 

on Expedia

11 years ago

Dirty I have stayed at this hotel several times while on business. It is considered by many to be the nicest in Greenville. I disagree. The rooms have never been as clean as a hotel should be but the last stay was the worst. The headboard was covered in dried bodily fluids from a previous occupant. I will not be staying here again, even if I have to drive 40 miles to stay at a clean, safe hotel. 

Anonymous 

on Expedia

11 years ago

Not so smoke free Smoke free rooms. But you walk through a lobby that stinks and wreaks of cigarette smoke. I stay elsewhere now when I travelnthat area due to this fact.