This profile has been claimed by the business owner or representative.
Harmony Village at CareOne Cherry Hill
- Assisted Living Facilities
- Cherry Hill, NJ
About this business
Location details
1240 Brace Rd, Cherry Hill, NJ, 08034, United States
Get directions
The community looks beautiful and is kept clean, but alot of unfulfilled promises. We were told our mother would be checked on throughout the night and that clearly was not happening. I just feel that because the residents can't speak for themselves, you have to be on top of things to make sure they are happening. It's alot of money to check that they're doing their job.
Lately room cleaning and laundry services frequently have been declining. Also, it seems that staff has to be alerted more frequently about issues relative to the resident.’s physical conditions. On a scale of 1 —5 relative to value of service, at best a 2 1/2. Some what over priced.
Business response:
Hello Robert, my name is Alison. Thank you for taking time to rate Symphony at Cherry Hill. Your experience is important to us. I have shared your review with community and regional leadership. I’d like to learn more about your concerns. If you’re open to further discussion, please send us a private message with your phone or email address. We’ll reach out to talk personally. Thank you, Alison
My loved one was there for 2 years. They only did blood work 1 time that I could find. We removed her and placed her somewhere else and this new place did her blood work and we learned her blood oxygen was very low. Symphony at Cherry Hill kept saying everything was fine with her, when it was clearly not. She was seeing the doctor twice a month this whole time and never knew or figured it out while there.
Business response:
Hello, my name is Alison. Thank you for taking time to rate Symphony at Cherry Hill. Your experience is important to us. I have shared your review with community and regional leadership. I’d like to learn more about your concerns. If you’re open to further discussion, please send us a private message with your phone or email address. We’ll reach out to talk personally. Thank you, Alison
Frequently asked questions about Harmony Village at CareOne Cherry Hill
How is Harmony Village at CareOne Cherry Hill rated?
Harmony Village at CareOne Cherry Hill has a 4.5 star rating with 109 reviews.
When is Harmony Village at CareOne Cherry Hill open?
Harmony Village at CareOne Cherry Hill is open now. It is open 24/7.