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121 Payne Stewart Dr, Branson, MO, 65616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome time. Very pet friendly.
Business response:
Thank you for taking a moment to share your experience. Your satisfaction is very important to us. We are pleased to hear that you enjoyed your visit. We look forward to welcoming you back to the Hiltons of Branson upon your return to the area
This was my 3rd stay at this property. The location is perfect for walking to area eateries. The hotel is clean and the staff are great. I highly recommend.
Business response:
Hi, Patricia. Thank you so much!
The desk clerks and breakfast staff were AWESOME! However, we stayed four nights and our room was cleaned one time. When it was cleaned, I had to ask for coffee and coffee cups. EVERY DAY I had to go to the desk and ask for coffee and coffee cups! After the first time you would think it would have been corrected, but it happened EVERY day! Tile floor in bathroom needs updating.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that you found our desk clerks and breakfast staff to be awesome. However, it's regrettable to hear about the issues you encountered with room cleaning and coffee supplies during your four-night stay. We sincerely apologize for the inconvenience this caused you, especially having to request coffee and cups daily. This is not the level of service we strive to provide our guests. We appreciate your feedback on these matters, as well as your... read more
Spacious Nice and spacious rooms with very comfortable beds
Business response:
Hi, Kathy. Thanks for taking the time to share your positive experience. We appreciate it!
The room that we stayed in allowed light in through a vent from the hall that was about 2 ft/ 2. This made for a very bright room at nighttime and made it hard to sleep.
Business response:
Thank you for taking the time to provide a review of your recent stay, our management team continually monitors guest reviews so that we can improve our product and service. We are sorry to hear of the issue with the light from the vent, we will have our engineering team look into this to have this addressed. We appreciate your time and business and hope to be able to welcome you back to the Hiltons of Branson in the future for an improved experience.
Property was beautiful, only issue was with housekeeping and the suites do not have locks on the door so a bit of a safety issue as well.
Business response:
Thank you for your feedback. We're delighted to hear you enjoyed the property's beauty. We sincerely apologize for the housekeeping issues and acknowledge your concerns regarding the lack of locks on the suite doors. Your safety and comfort are paramount, and we are addressing these matters to enhance our guests' experience.
Great place; great stay
Business response:
Thank you for taking the time to provide a review of your recent stay, we are pleased to hear you enjoyed your time! We appreciate your time and business and hope to be able to welcome you back during your next adventures in Branson!
The shower door didn't seal and the floor got wet while showering.
Business response:
Thank you for taking the time to provide a review of your recent stay! We are sorry to hear of the issues with the shower door, thank you for bringing this to our attention, we will have our Engineering team look into getting this addressed, We appreciate your time and business and hope to be able to welcome you back during your next adventures in Branson!
Room was ready 2 hours before check in, breakfast was nice and plenty of options
Business response:
Hi, Veronica. Thank you so much 😊
HCW Development LLC has a 4.3 star rating with 55,138 reviews.
HCW Development LLC is closed now. It will open on Monday at 8:00 a.m.