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121 Payne Stewart Dr, Branson, MO, 65616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Travelocity needs to ask for both names to be included in the room. The room was under my name (husband), and when my wife went to check in, she was told she could not check in because her name was not on the room. This is unacceptable. She had all kinds of proof with both names on it. Thus, she couldn't get into the room until hours later when I was present. Frustrating.
Business response:
We sincerely value your input and appreciate you taking the time to share your experience. We apologize for the inconvenience caused during the check-in process. It's clear that this situation was frustrating for you and your wife, and we regret that it impacted the start of your stay. Thank you for bringing this important matter to our attention. Your feedback helps us identify areas where we can improve our service. We will review our check-in procedures to ensure similar situations are avoided in the future.
The staff was very friendly and helpful
Business response:
Thank you, Robin. We appreciate your review!
Excellent location on The Landing! Loved our stay!
Business response:
Thank you for sharing this positive review. We appreciate our location here in at Branson Landing just as muchas you do. We hope you’ll stop by again soon when you’re in the neighborhood.so we may work to provide a 5-star experience during your next adventure at the Hilton Promenade!
Great location--beautiful hotel and view.
Business response:
Thank you, Lisa. We appreciate your review!
Business response:
Thank you, Steven. We appreciate your review!
Business response:
Hi, Dion. Thank you. 😊
No complaints. Breakfast was good.
Business response:
Hi, April. We appreciate the kind words and are glad we could provide you with a positive experience!
The staff was very friendly and helpful. The room was clean and we got a good rate. The free breakfast was good. The only negative parts we had was the bed was box spring and hard, the shower was old and took a min to get going. The shower also doesnt close all the way so half of it is open so make sure to put a towel on the floor.
Business response:
The staff was very friendly and helpful. The room was clean and we got a good rate. The free breakfast was good. The only negative parts we had was the bed was box spring and hard, the shower was old and took a min to get going. The shower also doesnt close all the way so half of it is open so make sure to put a towel on the floor. Respond
The staff was amazing
Business response:
Hi, Marina. Thanks for taking the time to share your positive experience. We appreciate it!
HCW Development LLC has a 4.3 star rating with 55,138 reviews.
HCW Development LLC is closed now. It will open on Monday at 8:00 a.m.