This profile has been claimed by the business owner or representative.
Healthpointe
- Medical Centers
- Ontario, CA
About this business
Location details
754 N Mountain Ave, Ontario, CA, 91762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been going to the Ontario facility since December 2005. My first operation was schedule for 2/27/07. Since then, I have endured a total of 8 surgeries. Each & every time I have had to wait, on average, 1 1/2 to 3 hours AFTER my appointment time. They overbook all the time. They schedule 5 patients for every 15 minutes. I had a telemed appointment today, scheduled at 12:30pm. It is now 3:16pm & STILL no call. I finally have had enough! I spoke with Henry, one of the MANY operators, & voiced my opinion. I made it VERY c... read more
Honest i dislike when i call the ontario office theres always a 3rd party i always have to explain myself to get through to the main office that ive been going to over the past 10 years .The technicians always get frustrated with me i even get the sign of annoyance . And dont worry i feel likewise . Its just more annoying your playing train or he/she said and never able to talk to the actual staff at ontario . I wish for a main office line so i can ask my questions directly.the staff at healthpoint ontario are very nice my... read more
My doctor is great but the customer service by the rest of the staff is horrible, on more than one occasion I have had to leave without seeing my doctor because they made me wait for extended periods of time. When I try to reschedule they always say that it will be two weeks till the next appointment never do they ever verify with my doctor. I work a full time job and have to go to these appointments during business hours and this is a huge inconvenience for my company. Today when I ask to have my doctor call me the recep... read more
Ontario Clinic: Dr. Doshi is a lousy doctor. Takes phone calls while in the room. Doesn't really communicate at all or even listen.
ontario office - waited 3 hours to be seen :(
ontario office - we waited an hour and half! And i was told a historian would call me to fill out p/i forms and no ever called... bad customer service!
Re: Dr Nick & Dr Santizo Very Un-professional. complained and bad mouth. _ Colton
Ontario office - service is good but waiting more than two hours for a Scheduled appointment. is not what an appointment is.
no comments!
Frequently asked questions about Healthpointe
How is Healthpointe rated?
Healthpointe has a 4.4 star rating with 1,415 reviews.
When is Healthpointe open?
Healthpointe is closed now. It will open on Monday at 8:00 a.m.