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Heartland Payroll+
- Other
- Georgia, NY
About this business
Location details
g, Georgia, NY, 73106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It Was Ok Overall we decided to end our servivce with Heartland when our contract was up. We were able to find several other payroll providers who charged less with many more features and benefits. PROS Heartland Payroll worked and did what it was intended to do. I was able to process payroll and pay employees on time. CONS My experience with customer service was not great. They were difficult to contact, and I always had to leave a message and hope they would call me back. Most of the time I would have to reach out several ... read more
Worthless Heartland sux! Pain in my A$$! PROS Nothing. My employer needs to replace them. I'm researching alternatives soon to present to them. CONS Not getting paid on time, multiple times... that's always fun. Always excuses without corrections.
Please read - I wish I had know Please do not use Heartland. It is difficult enough being a small business owner, this company could bankrupt you if you cannot weather the storm. It is very sad that a a company like this is still in business. They are suppose to provide professional services and according to my accountant and the TWC they are not held liable for their gross incompetence PROS The sales people. They were good, they personally visited me and the would still answer my call even after they sold me on their produc... read more
Constant Tax Issues with months of waiting time Horrible. Would not recommend to anyone. All tax issues I would attempt to handle on my own or be the middle man between heartland and the state to try and resolve. Better off doing it yourself. PROS The website worked alright for inputting hours. However frequently hours would be placed in the wrong job code. CONS Constant tax issues. Every quarter I would got noticed from the state saying my taxes were paid wrong. They don't check your amounts due for taxes. Surprise tax bill... read more
Perfect if you're looking to cut checks and nothing more. My overall experience wasn't great because once I switched to another payroll service, I found out that there was a lot of things that is supposed to be done by your payroll provider on behalf of your business and failure to do these things could result in penalties and fines for your business. I was not aware of any of this while I was a customer of Heartland payroll and it was not being done for me. PROS What I liked most about this software was the inexpensive pric... read more
Horrible company These are the most incompetent company I have ever dealt with. We were only with the company for the 4th quarter of 2019, these were the problems we had. State payroll taxes were sent in but sent to a completely different account than ours which resulted in penalties. Our unemployment reports or payment was never sent in which resulted in penalties. When we had paper checks that needed to be sent to our office the shipping labels were printed but the package never sent out (this happened 3 times) which resul... read more
Heartland Payroll + HR It was just OK until late 2019 when they had too many problems for us to deal with PROS Nothing compared to Sure Payroll the site was not user friendly at all CONS The site was not user friendly and before we switched to Sure Payroll we have problems every week REASONS FOR SWITCHING TO HEARTLAND PAYROLL+ Advise from a CPA
Frequently asked questions about Heartland Payroll+
How is Heartland Payroll+ rated?
Heartland Payroll+ has a 4.3 star rating with 143 reviews.
When is Heartland Payroll+ open?
Heartland Payroll+ is closed now. It will open on Wednesday at 9:00 a.m.