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Your Nissan Dealer. Visit Us Online for Local Offers & Events.
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:30 p.m. | |
Tue | 8:30 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:30 p.m. | |
Thu | 8:30 a.m. to 6:30 p.m. | |
Fri | 8:30 a.m. to 6:30 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Service department is always great. Pricing is a little high but expected. We will use this dealership again in the future
Business response:
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
It was my first time being there for oil change, very happy people! I’m young didn’t really have a clue what i was needing done as far as it being my first vehicle but he was understanding and helpful! 5star recommend!
Business response:
MARIAH, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Everything went smoothly. Employees were courteous and nice.. Took a little but longer than expected.
Business response:
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Great Company with a great team! Jaime is a great service advisor! JT is a great GSM. Overall a great experience.
Business response:
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!
Excellent Service in a timely manner, staff who evaluated problem was knowledgable and on target about a diagnostic problem.
Business response:
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
The service was fast and the people were very friendly. They did a great job
Business response:
RACHAEL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Called Shottenkirk Nissan for a service appointment. Spoke with service advisor Thomas Frasure. Advised Thomas services needed and my wife would be bringing vehicle. Explained that had received discount service coupons and Thomas advised to bring coupons as they may vary by event. Appointment time was meet and service requested was completed in a timely manner. Big Thank You goes to Thomas. He made sure requested work was handled and that my wife was treated fairly. I hope Shottenkirk management realize what an asset they ha... read more
Business response:
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
She was very helpful, answered all my questions and would 100% recommend her for someone looking for a car.
Business response:
MASON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
It’s the only place I’ll take my Nissan to for service, just wished they would send out discount coupons like Heritage did.
Business response:
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Heritage Nissan has a 4.9 star rating with 2,877 reviews.
Heritage Nissan is closed now. It will open at 9:00 a.m.