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Your Nissan Dealer. Visit Us Online for Local Offers & Events.
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:30 p.m. | |
Tue | 8:30 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:30 p.m. | |
Thu | 8:30 a.m. to 6:30 p.m. | |
Fri | 8:30 a.m. to 6:30 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Very kind service dept. Very expensive diagnostics! In kindness of service department, it helps soften the overall cost!
Business response:
JELY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
The service advisor was helpful and was a pleasure to deal with. The waiting area was nice and comfortable. The staff at checkout was friendly and efficient.
Business response:
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Good customer service, a little expensive though. The service work that was done for me was done in a timely manner and seems to have been done properly.
Business response:
DSMITH, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Very helpful employees did a great job explaining things clean showroom good coffee Need car wash working
Business response:
MSBRENDAEVANS, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Today’s experience was great. Efficient and no charge as promised. Service representative delivered information about recall in easy to understand manner. Thanks
Business response:
DBAKER, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
I was very pleased with my visit, they got me in and out in a timely manner and everyone was very helpful and friendly.
Business response:
FREEMANRANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Great Service every time with attention to details and excellent communication . The service department listens attentively to descriptions of automotive issues and makes sure to clarify that they have it entered in correctly. It makes it less stressful to deal with car issues.
Business response:
JCEDWARDS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
So far they have been good with servicing my vehicle. They have delivered great customer service in the service department and done a good job finding the problem and repairing my vehicle.
Business response:
VICKSBOYY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Always made it easy to deal with. Would like the free car wash to open agsin.
Business response:
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Heritage Nissan has a 4.9 star rating with 2,877 reviews.
Heritage Nissan is closed now. It will open tomorrow at 8:30 a.m.