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Heritage Nissan

4.9
  • Rome, GA

About this business

Your Nissan Dealer. Visit Us Online for Local Offers & Events. 

Location details

1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.92,877 reviews
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JELY1957's profile image
a year ago

Very kind service dept. Very expensive diagnostics! In kindness of service department, it helps soften the overall cost! 

Business response:

JELY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

DLTOLBR44's profile image
DLTOLBR44 
a year ago

The service advisor was helpful and was a pleasure to deal with. The waiting area was nice and comfortable. The staff at checkout was friendly and efficient. 

Business response:

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future! 

DSMITH1200's profile image
DSMITH1200 
a year ago

Good customer service, a little expensive though. The service work that was done for me was done in a timely manner and seems to have been done properly. 

Business response:

DSMITH, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome! 

MSBRENDAEVANS1955's profile image
MSBRENDAEVANS1955 
a year ago

Very helpful employees did a great job explaining things clean showroom good coffee Need car wash working 

Business response:

MSBRENDAEVANS, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future! 

DBAKER4338's profile image
DBAKER4338 
a year ago

Today’s experience was great. Efficient and no charge as promised. Service representative delivered information about recall in easy to understand manner. Thanks 

Business response:

DBAKER, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future! 

FREEMANRANDY1's profile image
FREEMANRANDY1 
a year ago

I was very pleased with my visit, they got me in and out in a timely manner and everyone was very helpful and friendly. 

Business response:

FREEMANRANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future! 

JCEDWARDS4223's profile image
JCEDWARDS4223 
a year ago

Great Service every time with attention to details and excellent communication . The service department listens attentively to descriptions of automotive issues and makes sure to clarify that they have it entered in correctly. It makes it less stressful to deal with car issues. 

Business response:

JCEDWARDS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

VICKSBOYY's profile image
VICKSBOYY 
a year ago

So far they have been good with servicing my vehicle. They have delivered great customer service in the service department and done a good job finding the problem and repairing my vehicle. 

Business response:

VICKSBOYY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

TAASKEW's profile image
a year ago

Always made it easy to deal with. Would like the free car wash to open agsin. 

Business response:

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future! 

Frequently asked questions about Heritage Nissan

How is Heritage Nissan rated?

Heritage Nissan has a 4.9 star rating with 2,877 reviews. 

When is Heritage Nissan open?

Heritage Nissan is closed now. It will open tomorrow at 8:30 a.m.