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Heritage Nissan

4.9
  • Rome, GA

About this business

Your Nissan Dealer. Visit Us Online for Local Offers & Events. 

Location details

1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.92,805 reviews
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AMB53108's profile image
9 months ago

Recall items were fixed quickly and software was updated that alleviated current problem. Was surprised I wasn’t pressured into things not needed 

Business response:

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

DEESE6367's profile image
DEESE6367 
9 months ago

Prices are too high for parts and labor but the service team is very helpful and professional. 

Business response:

DEESE6367, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

MOMMERDT's profile image
9 months ago

Bought any Rogue from them and have had services done. Very pleased with this dealership. 

Business response:

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome! 

ROBINCHANDLER_CHA's profile image
ROBINCHANDLER_CHA 
9 months ago

I am always very pleased with the service here! ! They always explain everything ahead of time! 

Business response:

ROBINCHANDLER_CHA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

HELIE0611's profile image
HELIE0611 
9 months ago

The service team is always helpful. They work diligently to provide quality service in a reasonable time. 

Business response:

HELIE0611, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

TSCECI's profile image
9 months ago

The service provided this visit was a very good reason to use Shottenkirk Nissan. They corrected an item that may have unintentionally been missed on the last servicing. When I contacted them, they conscientiously listed to my explanation of the issue, immediately scheduled an appointment to correct the issue and did not charge me for the correction. That is dependable and accountable service. 

Business response:

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future! 

MELISSAANN's profile image
MELISSAANN 
9 months ago

They were friendly and performed our vehicle maintenance very quickly and at a reasonable price. 

Business response:

MELISSAANN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

TAYLOR4177's profile image
TAYLOR4177 
9 months ago

Great experience! Staff was courteous and professional. Would recommend to other Nissan owners. Very clean. 

Business response:

TAYLOR4177, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future! 

BLANKSLATE98's profile image
BLANKSLATE98 
9 months ago

Everything was quick and easy. Employees were knowledgeable and friendly. Communication was excellent. Great experience! 

Business response:

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future! 

Frequently asked questions about Heritage Nissan

How is Heritage Nissan rated?

Heritage Nissan has a 4.9 star rating with 2,805 reviews. 

When is Heritage Nissan open?

Heritage Nissan is open now. It will close at 6:00 p.m.