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Heritage Nissan

4.9
  • Rome, GA

About this business

Your Nissan Dealer. Visit Us Online for Local Offers & Events. 

Location details

1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.92,877 reviews
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Valley's profile image
a year ago

People were great, but they put synthetic oil in my '06 sentra. I was told they put that in all the vehicles, then I was told by management that they had regular oil. I paid 70.00 for 3 quarts of oil including filter. I really would of rather just had the oil my car is used to. I read synthetic could make an older car start leaking That may be a myth, but i am kinda nervous. I am thinking anout taking it somewhere else and just getting regular oil put in it. I have always taken my car there for everything. Batteries, brakes,... read more

Business response:

Valley, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome 

CA_TOW01's profile image
a year ago

5000 mile Oil & Filter change service only. Shottenkirk service coupon received via email accepted and used. Thanks 

Business response:

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

ANNSIMPSON99's profile image
ANNSIMPSON99 
a year ago

Friendly service people. Explained the process and the potential charges well. Promptly finished work on my car and let me know when it was ready in a timely manner. 

Business response:

ANNSIMPSON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

JOLEENVG's profile image
a year ago

Corey was awesome to work with. I love my new car. He answered all my questions and helped me find I wanted. 

Business response:

JOLEEN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome! 

PATRICIA.PEACE's profile image
PATRICIA.PEACE 
a year ago

Very friendly and professional team. Welcoming atmosphere, offering clean and spacious sitting areas, and providing coffee and water. Will highly recommend the Rome dealership for business. 

Business response:

PATRICIA.PEACE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome! 

AMCE5165's profile image
a year ago

Prompt. Took time to explain the problem. Texed communication took place when needed. Thanks for your service. 

Business response:

AMCE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome! 

JLCARTER63's profile image
JLCARTER63 
a year ago

Great service. Every time I bring my vehicle to them I always receive truly exceptional service 

Business response:

JLCARTER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome! 

MONAGAIL95's profile image
MONAGAIL95 
a year ago

Very clean and well organized service department. Prompt and efficient service friendly workers. Thoroughl service 

Business response:

MONAGAIL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

RLRIDDLE47's profile image
RLRIDDLE47 
a year ago

Service was excellent. I was a walk-in, and they were able to promptly perform the recall safety check and have me on the road within an hour. Thank you 

Business response:

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

Frequently asked questions about Heritage Nissan

How is Heritage Nissan rated?

Heritage Nissan has a 4.9 star rating with 2,877 reviews. 

When is Heritage Nissan open?

Heritage Nissan is closed now. It will open tomorrow at 8:30 a.m.