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Heritage Nissan
- Rome, GA
About this business
Location details
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
No comments. If you want to demand a minimum word count in addition to checks, this will be my last response to a survery.
Business response:
Hi, thank you for sharing your experience with us. We appreciate your feedback!
Horrible service! My daughter paid $176 for them to tell her they didn’t know what was wrong with her car! What!?
Business response:
On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0644 and ask for one of our managers.
do not know Ronnie sorry that your company now charges debit and credits cards a service fee.
Business response:
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.
Charging customers 3% to use a credit card when already paying a premium for serivices is unacceptable. As a customer of this dealership for the last 14 years both purchasing multiple vehicles and having all service work done here, I will be looking elsewhere for future purchases/services. No thank you! Very disappointing.
Business response:
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.
You charged my wife $184 for trans fluid replacement and $46 for fuel system "snake oil" without first getting her permission to do so. She was in the waiting area the entire time. She went in for an oil change and wound up paying over $286. And you charge extra to use a credit card. I've been using that dealership for 20 years for service, bought 2 new Nissans and 2 used cars. Seriously thinking about taking my business elsewhere in the future. I never had an issue and was always treated like a VIP when Barron and George ow... read more
Business response:
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.
Aaaassass as a a a a a a a a a a a a a a a
Business response:
Hi, thank you for sharing your experience with us. We appreciate your feedback!
i do not write reviews. they waste my time, just as this is doing now.
Business response:
Hi, thank you for sharing your experience with us. We appreciate your feedback!
Work was not done correctly. Had more problems after the repair was made. Hood would not open, and the coolant reservoir was empty after having new radiator installed. Had to get air out the cooling system myself. Would not recommend having service done here.
Business response:
IAN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.
I brought my 21 Nissan Rogue in for a recall issue and to have the vehicle serviced. I was told that my tires did not need to be rotated, but after inspecting them after I arrived home, I discovered that they did indeed need to be and now I am going to have to take my car to a tire center to have them rotated. I feel that the technician who performed my service just did not want to fool with taking the time to rotate them.
Business response:
Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome
Frequently asked questions about Heritage Nissan
How is Heritage Nissan rated?
Heritage Nissan has a 4.6 star rating with 3,183 reviews.
When is Heritage Nissan open?
Heritage Nissan is closed now. It will open tomorrow at 8:30 a.m.