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HG Sply Co.

4.6

About this business

Location details

2008 Greenville Ave, Dallas, TX, 75206, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to Midnight
Tue11:00 a.m. to Midnight
Wed11:00 a.m. to Midnight
Thu11:00 a.m. to Midnight
Fri11:00 a.m. to Midnight
Sat10:00 a.m. to Midnight
Sun10:00 a.m. to Midnight
4.64,939 reviews
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Bina S.'s profile image
Bina S. 
rating
7 months ago

Bland, and tasteless.. the only thing good here is margarita. I ordered fries and crispy chicken sandwich... everything tastes like cardboard... I won't be back. I'm still hungry. 

Business response:

We sincerely apologize for your disappointing experience, we strive for every guest to have a stellar experience. Please give us a call at (469) 334-0895, we'd like to further discuss your experience. Thank you, Best, Yessica Valenzuela AGM HG Dallas yvalenzuela@unco.com 

E G.'s profile image
E G. 
rating
7 months ago

Not a good lunch destination unless they are busy. Ordered burger medium well, it arrived burnt and cold. We also, ordered their handcut fries, they were dry and tasted as if they had been resting in fry basket for hours. Cooks remade the fries, the burger was a loss. 

Business response:

Your concerns are noted. We apologize for falling short of expectations. Please feel free to reach out at (469) 334-0895. 

Elaine Y.'s profile image
Elaine Y. 
rating
9 months ago

Horrible and slow service with unhelpful employees especially the host. Food is subpar. Took an hour for a Caesar salad. 

Business response:

Good Morning, Elaine, We are very sorry to hear that we missed so many opportunities in your experience to best represent our efforts in hospitality, quality, and timeliness. We treat all guest experience with the highest considerations and we hate to see that we did not meet our standards for ourselves during your visit with us. We would love the opportunity to connect with you directly, at your earliest convince please reach out to me directly at 770.608.1923 Best Regards, Kyle Parker General Manager  

Gala R.'s profile image
Gala R. 
rating
11 months ago

The service was excellent! The food was horrible. The burger and hamburger steak tasted rancid. The food was cold. The menu said crispy Brussels sprouts but they were anything but crisp. They were drenched in a thick sweet sauce. Will not be returning. 

Business response:

Please accept our apologies for the disappointing experience you had with our food. We would love the opportunity to connect with you directly at 770.608.1923 Best Regards, Kyle Parker General Manager 

Jared M.'s profile image
Jared M. 
rating
11 months ago

I'm usually a huge fan of HG Supply and love the fried chicken sandwich. We ate there tonight around 5:45 though and everything we got that was fried tasted just awful and rancid. I found out they changed the frying oil to coconut oil. I like coconuts generally and have no opinion on the whole seed oil issue, but wow was that oil awful. I basically ended up eating some of my wife's grilled chicken and kids burger, but the fries, fried chicken, and tuna on the fried rice appetizer were totally inedible to me. Also our first r... read more

Business response:

Good Morning, Jared, We are sorry to hear that you did not enjoy the food during your visit with us. We would love the opportunity to connect with you directly. At your earliest convenience, please call me directly at 770.608.1923 Best Regards, Kyle Parker General Manager 

Ryan L.'s profile image
Ryan L. 
rating
a year ago

My friend was having a birthday party and forgot our food twice that is just horrible service 

Grant A.'s profile image
Grant A. 
rating
a year ago

Food and drinks were good but I'm in a wheelchair and they had zero access to the second floor rooftop. Made it very uncomfortable and unenjoyable when I wish I could've gone up with my friends. 

Jailene S.'s profile image
Jailene S. 
rating
a year ago

did not play bad bunny bad experience (and were mean to me when i asked) but andrew was amazing best service ever i love him 

LeShea B.'s profile image
LeShea B. 
rating
a year ago

Met up with an acquaintance here- headed to the rooftop. Parking: free, but CROWDED and tight. I parked in the "HG" parking lot. It's a shared lot behind the restaurant. There was side street parking and I wish I had just parked there.... I do not like uptown parking. Ordered the chips and queso. It's made with cashew nuts (vegan). It's an "it'll do" snack but I wouldn't order again. In fact, I'm in no rush to ever go back to HG. I didn't drink, because I wasn't in the mood for it. Go, you may enjoy!!! I did n... read more

Frequently asked questions about HG Sply Co.

How is HG Sply Co. rated?

HG Sply Co. has a 4.6 star rating with 4,939 reviews. 

When is HG Sply Co. open?

HG Sply Co. is open now. It will close tomorrow at 12:00 a.m.