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HG Sply Co. - Trophy Club
- American
- Trophy Club, TX
About this business
Location details
SH, 2980, TX-114 Frontage Rd, Trophy Club, TX, 76262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Disappointment! Sat on outside patio. Met 3 friends for lunch. Thank goodness for fun conversation. The first disappointment was no lunch menu. Everything on menu for entrees are 16+. Very pricey for a sports bar atmosphere. Appetizer - Chips and queso $15. Pretty shocking. Serving was small for the price. No refills on chips. I ordered the $19 chicken kabob that came with two sides. Expecting juicy chicken. Weirdly the chicken pieces were chicken thighs. Not quality. Not even a full 1 piece in total. Somehow they managed to... read more
Business response:
Hi, Tina! I'm so sorry to hear that you had such a disappointing experience with us. I'd love to get you and your friends back in for a redemption visit. Please, reach out to me directly. - Leiland, GM, lharte@unco.com
I requested Finish Line drink and they didn't have that one. Then I tried to order the Wrinkle Free and they didn't have that available either. I didn't want to get another drink because I didn't want to be told again they didn't have it available. Had the vegan queso and it was a little bland and the amount of queso they gave was not enough for the chips they give you. The chips were also greasy. Had the Mahi Mahi tacos and the fish tasted over cooked but I suppose they were trying to get a char flavor and the avocado ... read more
Business response:
Hi, Bryen. I'm so sorry that this was your experience with us! I'd love to collect a few more details about your experience so I can address with my team. Please reach out to me directly. Thank you so much for sharing your experience. - Leiland, GM, lharte@unco.com
Brunch was lack luster. $9 for a piece of avocado toast? Yikes! I had the breakfast frittata and it looked like it had been sitting around a while and also like it belonged on a kids meal. Daughter had a burger and tbh, it was the only thing on the table we would maybe go back for. Service was sparse and we had a few different wait staff. They were just ok.
Business response:
Hi, Jill. I'm sorry to hear that you did not enjoy your visit with us. Your feedback is invaluable to us and we appreciate you reaching out! We have actually removed the Frittata from the brunch menu and added a couple of new dishes. We would be forever grateful if you would give us a chance to redeem ourselves! Please reach out at lharte@unco.com or 903.268.1687 and I would love to get you a table and help you find something you enjoy on our menu!
Came here for happy hour and loved it. I love the ample amount of parking, the happy hour prices and the service. They gave everyone a small sample of a seasonal cocktail and their manager made a toast for the evening which was fun! With all appetizers being half priced, it made dinner so cheap! Their old fashioned was really good and I'm super picky about mine! Only thing was that we got the tuna with crispy rice and even though it was delicious, the tuna was a little frozen. Other than that, everything was delicious. There... read more
Business response:
Thank you for your feedback, Nat! Glad you enjoyed our Sunset Toast! So sorry to hear about the crispy tuna. You're right; it is delicious when it is executed correctly! I am reaching out directly to try and correct this misstep! Thank you, again. - Leiland
This place is always packed when I drive by, so tonight I finally tried it. In a word: meh. The atmosphere was ok, but it was also not a busy evening. Lots of different seating options, and I like that the bar has purse hangers. Service was hit or miss. It took forever to get a drink and we had to flag down a server to order food. The menu was kind of weird: lots of vegan and non-dairy options, neither of which are my thing. I ordered a salmon bowl which was really good, and it arrived quickly. Overall, it's OK. Would I go b... read more
Business response:
Hi Christie! Thanks for giving us a try! I apologize for our service not meeting your expectations. Providing an outstanding experience is something we strive for, and it’s clear we fell short during your visit. I hope you’ll give us another opportunity to provide you with both great food and service on your next visit. I would love to make your next visit the best one. Please email me @ Kingram@unco.com.
The mushroom pilaf had no mushrooms. The grilled chicken thighs was actually one thigh worth of meat cut off the bone into little chunks. Not good
Business response:
Hi, Michael! I am so sorry for your less than perfect experience. I have followed up with our team in the kitchen to address the issues you have brought to our attention. I would be eternally grateful if you would be willing to give us another chance to show you what HG SPLY in Trophy Club is all about. Please reach out directly to me at lharte@unco.com. Thank you so much for your feedback and I hope to speak with you soon! - Leiland
Great food and friendly service. We went for lunch and it was empty, but really would love to return at night. Really cool dog- friendly atmosphere. Feels like you're at the beach even though it's located beside a busy freeway. Very chill.
Business response:
We're happy to hear you enjoyed the food and atmosphere at HG Sply Co. in Trophy Club. Thank you for your positive feedback, can't wait to serve you again!
Food was really great! We got their nachos w/ chicken and loved their in-house chips (which are gf) and got a free thing of queso when I checked-in; free is always good! We also ordered the "bowls", I got their beef (which to me could've been better, I was expecting an actual steak that was grilled & sliced; I've ordered it like that before there- this time it was like thicker cut of shaved beef?? & over cooked) w/ mushroom & quinoa (so good) and garlic green beans (also delicious). My friend got their "fried rice" bowl adde... read more
Business response:
Thank you for the feedback, Rome! We no longer serve the hanger steak that was once on our menu, but please stay tuned as we will be rolling out our new fall/winter menu soon! We will definitely watch for the Mongolian Beef being overcooked and we appreciate the feedback on the flies! We just had someone out this morning treating for them! Thank you again for your feedback. If you think of anything else or would like to be updated when our new menu rolls out, shoot me an email at lharte@unco. I look forward to hearing from y... read more
Love the indoor/outdoor vibe, great service, amazing food and the drinks are so good!
Frequently asked questions about HG Sply Co. - Trophy Club
How is HG Sply Co. - Trophy Club rated?
HG Sply Co. - Trophy Club has a 4.3 star rating with 2,144 reviews.
When is HG Sply Co. - Trophy Club open?
HG Sply Co. - Trophy Club is open now. It will close at 11:00 p.m.