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Hocon Gas
- Propane
- Shelton, CT
About this business
Whether you use propane or heating oil, you need fuel delivery service you can count on. Hocon Gas provides that reliability better than any other company in Connecticut!Hocon is Connecticut's largest independent propane and heating oil company, and a family business that has been providing top-quality service for nearly 70 years. We'll put our knowledge and experience to work to give you outstanding service and peace of mind.
Location details
6 Armstrong Rd, 6 Armstrong Rd, Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Their prices are horrible. They were charging me $5.38 a gallon. I called to inquire about it and said that was the rate. I informed them that I would be switching companies and they lowered it a little I think it was less a dollar so I'm still paying $4.50 a gallon. They also put a tank fill lock on my tank due to a dispute with my neighbor downstairs as well. He has since switched to a new company and I'm going to be doing the same. Why would I stay with them if I can get my propane from another place for $2.00 a gallon? I... read more
They charged me $4.98 a gallon A 30% increase in 2 months. Just as a reference, Forbes fuel which is one town away is charging $1.95 a gallon. I'm filing a complaint with the state as well
On November 12, 2024 HOCON charged a unit price of $2.39 per gallon. As of 12/21/24 we received service three days earlier than the scheduled service date at a unit price of $4.58-- a nearly 91% increase in less than a month without notifying us of the increase. According to the state of CT increases of this measure and time frame can be considered price gauging. According to the US energy information administration the current market rate in CT is $2.3-$3.8 with residential rates falling around $2.3-$3.4. Do your costumers ... read more
Hi there, HOCON has been unable to resolve our billing issue or over a month. They prematurely charged us for tanks. We started our account when into our home in January 2024. They charged us in November 2024 instead of January 2025. We've asked for a reimbursement and after speaking with Tony and Melissa, we still have not seen a reimbursement. In addition they are charging for tank when many other companies are not. I will pull our account should we not receive immediate remediation by Monday December 9th. This is unaccept... read more
They are the worst. I encourage everyone to start filing police complaints.
Hocon was good the first year, but now just awful. We prepay for propane and they do not deliver until we call several times. We are totally dissatisfied, and we have tried to speak with someone at their office but they simply do not care about the customer. Once they get the money, you are of no importance.
This company charged me an exorbitant price of $7.55 per gallon and an additional $70 per year for renting the tank. However, I managed to find another company that only charges $10 per month for tank rent to own and $1.95 per gallon for fuel delivery. It seems that Hocon company is taking advantage of a loophole where they can charge whatever they want as long as you don't reach a minimum of 1000 gallons per year. This is a clear display of terrible customer service and a company that does not prioritize the well-being of i... read more
This is the second year in a row they have auto filled my propane tank when I’ve asked them to NOT auto fill. This year I tried not paying the bill until I needed more. They did it again in spite of me not paying my bill, they filled my tank at end of season!
I recently closed on a home that HOCON had delivered propane to in the past. A day before the closing the sellers agent reached out to HOCON to do a reading and ascribe a value to the remaining propane which HOCON did. The hand written note was submitted to my attorneys para legal and entered into the official record. After the closing I come to find out that HOCON valued the propane at $4.78 gallon when the current rate was $1.98 resulting in a $2,200 dollar over charge. I was outraged and called them immediately after I fo... read more
Frequently asked questions about Hocon Gas
How is Hocon Gas rated?
Hocon Gas has a 4.3 star rating with 178 reviews.
When is Hocon Gas open?
Hocon Gas is open now. It will close at 5:00 p.m.