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Hollywood Feed
- Pet Stores
- Mountain Brook, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Mountain Brook, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family mem... read more
Location details
2800 Cahaba Village Pl, Suite 180, Mountain Brook, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Everyone was super friendly and helpful. Will be back!
Business response:
Noe, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We look forward to seeing you again soon!
The employees are always helpful and knowledgeable. Unfortunately, the same delivery service has some kinks to workout. However, if you are shopping in the store, they get a 5 star rating.
Business response:
Carrie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your recent experience. This will be escalated to the regional manager, Joy, so she can take the appropriate action with our team. If you would like to reach out to Joy directly, please email her at joy@hollywoodfeed.com with details regardin... read more
Wonderful customer service and clean store. It's a pleasure to shop there.
Business response:
Becky, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Thank you again, and we hope to see you soon!
Fantastic customer service with sales people who really know their products! Great variety of products offered at fair prices. Will most definitely return to Hollywood Feed when my dogs need "stuff"!!!
Business response:
Jan, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry.
Everyone was super friendly and helpful. Will be back!
Business response:
Noe, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We look forward to seeing you again soon!
The employees are always helpful and knowledgeable. Unfortunately, the same delivery service has some kinks to workout. However, if you are shopping in the store, they get a 5 star rating.
Business response:
Carrie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your recent experience. This will be escalated to the regional manager, Joy, so she can take the appropriate action with our team. If you would like to reach out to Joy directly, please email her at joy@hollywoodfeed.com with details regardin... read more
Wonderful customer service and clean store. It's a pleasure to shop there.
Business response:
Becky, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Thank you again, and we hope to see you soon!
Fantastic customer service with sales people who really know their products! Great variety of products offered at fair prices. Will most definitely return to Hollywood Feed when my dogs need "stuff"!!!
Business response:
Jan, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry.
Everyone is so friendly and you can’t beat their selection or prices
Business response:
Suzzan, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to p... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,392 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.