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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Hollywood Feed is my favorite store for buying pet supplies. I've used the home delivery, which is great. But decided to go to the store and loved that our dog was welcome inside. The staff was so friendly and helped me find what I was looking for. They also offered to take anything back that we or our dog wasn't happy with.
Business response:
Elaine, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
Great customer service! Very knowledgeable about products.
Business response:
Thank you for the wonderful review, Tina! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
For some reason, The Employees are not friendly. It's been this way for about a year now. I ABSOLUTELY Love Hollywood feed, But I wish they would do better by hiring more friendly people.
Business response:
Thank you for taking the time to reach out to us, Marty. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your interactions with the staff at our Madison location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Joy, so that she can address this matter with the team. If you would like to reach out to her directly, her email is joy@hollywoodfeed.com. Again, I am very sorry for your less than ex... read more
Friendly,helpful, excellent service
Business response:
Jeanie, thanks so much for this great review! Our team works hard to provide the highest level of customer service possible. We hope to see you again soon!
Hollywood Feed is my favorite store for buying pet supplies. I've used the home delivery, which is great. But decided to go to the store and loved that our dog was welcome inside. The staff was so friendly and helped me find what I was looking for. They also offered to take anything back that we or our dog wasn't happy with.
Business response:
Elaine, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
It is always a pleasure to shop @ Hollywood Feed. They recognize your presence in the store and offer to help. Visit in Madison was great as I needed answers to some product questions, have been a shopper in AR, TN, and AL for 10+ years. Keep up the good work.
Business response:
Thank you for the wonderful review, Ellen! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Your delivery option on our dog food is terrific
Business response:
Teresa we are thrilled to hear you are enjoying our Same Day Delivery service! Thank you so much for this great feedback! We hope to see you again soon!
Great customer service! Very knowledgeable about products.
Business response:
Thank you for the wonderful review, Tina! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Friendly,helpful, excellent service
Business response:
Jeanie, thanks so much for this great review! Our team works hard to provide the highest level of customer service possible. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,141 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.