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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more

Location details

9901 N Capital of Texas Hwy, Suite 150A, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9415 reviews
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Lucie R.'s profile image
Lucie R. 
4 years ago

Excellent customer service and products! 

Business response:

Lucie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon! 

Amber K.'s profile image
Amber K. 
4 years ago

I happened opon this store -- but will definitely be back. Super nice customer service and lovely products. 

Business response:

Amber, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you again soon! 

Amber K.'s profile image
Amber K. 
4 years ago

I happened opon this store -- but will definitely be back. Super nice customer service and lovely products. 

Business response:

Amber, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you again soon! 

Marissa R.'s profile image
Marissa R. 
4 years ago

Excellent customer service. Very knowledgeable associates. 

Business response:

Marissa!! Thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback. We hope to see you again soon! 

Marissa R.'s profile image
Marissa R. 
4 years ago

Excellent customer service. Very knowledgeable associates. 

Business response:

Marissa!! Thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback. We hope to see you again soon! 

Betty H.'s profile image
Betty H. 
4 years ago

Help was readily available and knowledgeable. The store was clean and well set to allow finding what was wanted. Staff took precautions do to COVID-19. 

Business response:

Betty, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products with the best service possible. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currentl... read more

Betty H.'s profile image
Betty H. 
4 years ago

Help was readily available and knowledgeable. The store was clean and well set to allow finding what was wanted. Staff took precautions do to COVID-19. 

Business response:

Betty, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products with the best service possible. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currentl... read more

Julie G.'s profile image
Julie G. 
4 years ago

Excellent customer service 

Business response:

Julie, thank you very much for the wonderful review! We pride ourselves in always providing our customers both two and four legged with the best service available! 

Julie G.'s profile image
Julie G. 
4 years ago

Excellent customer service 

Business response:

Julie, thank you very much for the wonderful review! We pride ourselves in always providing our customers both two and four legged with the best service available! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 415 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.