This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Location details
9901 N Capital of Texas Hwy, Suite 150A, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service. Very knowledgeable associates.
Business response:
Marissa!! Thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback. We hope to see you again soon!
Help was readily available and knowledgeable. The store was clean and well set to allow finding what was wanted. Staff took precautions do to COVID-19.
Business response:
Betty, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products with the best service possible. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currentl... read more
Help was readily available and knowledgeable. The store was clean and well set to allow finding what was wanted. Staff took precautions do to COVID-19.
Business response:
Betty, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products with the best service possible. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currentl... read more
Excellent customer service
Business response:
Julie, thank you very much for the wonderful review! We pride ourselves in always providing our customers both two and four legged with the best service available!
Excellent customer service
Business response:
Julie, thank you very much for the wonderful review! We pride ourselves in always providing our customers both two and four legged with the best service available!
Stopped by for the first time with my dog the other day and we will definitely be back! Staff was super helpful and gave genuine advice. Really appreciated the care we received - little acts of kindness goes a long way and they did plenty of that.
Business response:
Anna, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! W... read more
Stopped by for the first time with my dog the other day and we will definitely be back! Staff was super helpful and gave genuine advice. Really appreciated the care we received - little acts of kindness goes a long way and they did plenty of that.
Business response:
Anna, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! W... read more
We have always enjoyed the great selections and friendly staff at Hollywood Feed Gateway, and we are happy to enjoy the same great service curbside.
Business response:
Thank you for this awesome review, Mark!! Our team works hard to keep our shelves stocked with the best options for you and all of the fur-babies. We're thrilled you're pleased with our service and hope to see you again soon!
We have always enjoyed the great selections and friendly staff at Hollywood Feed Gateway, and we are happy to enjoy the same great service curbside.
Business response:
Thank you for this awesome review, Mark!! Our team works hard to keep our shelves stocked with the best options for you and all of the fur-babies. We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 535 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.