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Hollywood Feed
- Pet Stores
- McKinney, TX
About this business
Location details
2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Staff is helpful, knowledgeable, and friendly.
Business response:
Carol, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
The staff was very helpful.
Business response:
Martha, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
great people great service as usual
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Being a first time customer, the lady who helped us was very kind, patient, and eager to assist us. However, the checkout gentleman was very curt. It was very offputting.
Business response:
Thank you for taking the time to reach out to us, Lenny. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with one of our staff at our El Dorado location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If ... read more
Staff is helpful, knowledgeable, and friendly.
Business response:
Carol, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
great people great service as usual
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Fast service. Thank you.
Business response:
Angeles, such a wonderful review, we thank you so much! We hope to see you again soon!
The customer service and friendliness of this location is AMAZING! Beth really cares for her team and the 2 and 4 legged customers. The store is always well organized, the staff is so knowledgable and ready to help.
Business response:
We’re very proud of the compliment on Beth and the rest of her team. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Always great customer service and friendly, helpful staff!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,807 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.