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Hollywood Feed
- Pet Stores
- Allen, TX
About this business
Location details
1314 W McDermott Dr, Suite 180, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Super customer service and patience
High quality products, staff is very hospitable to both humans and pets!
Great staff, clean/ organized store, great selection of healthy and wholesome foods. I will be back! (:
Great services great products
Great customer service. Everyone is very friendly and helpful.
Business response:
Debbie, Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Great service,very friendly
Business response:
Steve, Thank you for the wonderful review! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our empl... read more
I love Hollywood Feed!! Also friendly staff, very helpful, and the store is always clean! :)
Business response:
Stephanie, thank you so much for your excellent review! Our Allen store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.ho... read more
New to the area. Been in this store twice and each time I'm greeted very warmly and pleasantly. Excellent customer service! I love this store.
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
I happened upon the store when I was running a different errand. I felt safe walking in and asking questions. I appreciated that they took the time to give me recommendations for my super chewer puppy. And they gave me great options in different price ranges.
Business response:
Hi Chris, Thank you for the kind words! We're delighted to hear that you had such a great experience at our Allen location! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice for every price range. Thank you so much for being part of the Hollywood Feed family, and we hope to see you again soon! Michael S Customer Service Hollywood ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,350 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.