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Hollywood Feed
- Pet Stores
- Rockwall, TX
About this business
Location details
2930 Ridge Rd, Rockwall, TX, 75032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always a great experience. Somebody is always there to offer you help.
Your employees are always super nice and super helpful! I would like to offer one suggestion. The checkout desk area. You are doing this new thing where there is really no desk. Just a bunch of monitors for self check out. Go back to the desk where your staff check us out. If you want to offer self check out, offer a spot at the end of the desk for that. I enjoyed being checked out by staff. As i said, they are nice and friendly. And where’s the dog behind the desk? Oh yeah…there is no desk, thus no sweet dog to great us any... read more
Business response:
Thank you so much for taking the time to share your feedback and for your kind words about our team. We’re thrilled to hear that our employees consistently provide friendly and helpful service, that truly means a lot to us. We also really appreciate your thoughtful comments about the checkout setup. We completely understand how important that face to face interaction is, and how much customers enjoy being greeted and assisted by our team members. We also hear you on missing the familiar setup and even the friendly in store ... read more
Staff is always helpful and friendly!
Business response:
We are happy to hear about your wonderful experience, Terri! Your kind words about our helpful and friendly staff truly brighten our day. We work hard to create a welcoming environment where every pet parent feels supported and valued. Thank you for taking the time to share your positive feedback - it helps us continue providing the excellent service that you and your furry family members deserve.
Highly recommend - wonderful staff, excellent prices and quality products! They are also very generous to rescue organizations.
Very helpful. Excellent service
Business response:
Thank you so much, Erin! We’re thrilled to hear that the Rockwall team provided such helpful service and made your visit an excellent experience. Our staff takes great pride in assisting every customer and ensuring both pets and their owners feel well cared for. We truly appreciate you taking the time to share your kind feedback and look forward to welcoming you back again soon!
Such knowledge and friendly staff! Thank you again
Business response:
Thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Thank you for choosing Hollywood Feed!
Friendly service, great products!
Business response:
Thank you so much for such an outstanding review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Staff is very helpful and always so courteous and professional.
Business response:
Thank you so much, Becky! We’re thrilled to hear that our staff consistently provides helpful, courteous, and professional service. Creating a positive and welcoming experience for our customers and their pets is always our goal, and your kind words mean a lot to our team. We look forward to seeing you again soon!
Great location and clean store and great customer service
Business response:
Thank you for your kind words! We’re so glad you enjoyed our location, store atmosphere, and customer service. Our team takes pride in keeping things clean and welcoming for both pets and their people. We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 286 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.