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Hollywood Feed
- Pet Stores
- Rockwall, TX
About this business
Location details
2930 Ridge Rd, Rockwall, TX, 75032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great place and service!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Uni... read more
I’m impressed with how professional the young man that helped with a delivery of dog food Sat.. This store is not my go to, mine had no delivery because their vehicle was involved in an accident.. Next closest store which is definitely not close or convenient I had my doubts that they would deliver but I decided to call, low and behold I got my food that I needed… When I called I told them that my store couldn’t deliver, the next closest isn’t open due to flooding so I was just at a loss but more importantly I absolutely ... read more
Business response:
Marla, Thank you for such a stellar review. We're so glad to hear you're enjoying our Same Day Delivery service! Our Same Day Delivery Service was made for the convenience of our customers in all situations. We will always go above and beyond to help overcome any inconvenience that has been caused due to unforeseen circumstances. We were thankful for the opportunity to make this right by you and to make sure your dog had the food your dog needs. And we strive to provide speedy service for all our customers! We are always he... read more
Very good. Great employees
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Helpful and knowledgeable staff
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
The guy was really knowledgeable and super helpful.
Business response:
Cat, we are so glad you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Curtious customer service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
On my first trip to Hollywood Feed, I found Chase, the man on duty there, to be, not only helpful, but extremely knowledgeable about what might help my dog and why. You have our business.
Business response:
Craig, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that **Chase** was able to provide you with the best possible service. He is a PAWSOME EMPLOYEE, and our Rockwall store has a great team. We are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best ... read more
Great store with friendly and knowledgeable staff
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Hollywood Feed has a knowledge and friendly staff. They were wonderful at answering our questions. We will definitely support them for all our pets needs
Business response:
Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! Taylor M.... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 247 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.