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Hollywood Feed - Rockwall, TX
- Pet Stores
- Rockwall, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Rockwall, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different br... read more
Location details
2930 Ridge Rd, Rockwall, TX, 75032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Shawn was helpful and directed me to a product that my cats would like. Great customer service!
Business response:
Thank you Linda for the wonderful review! Shawn is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best itemsfor your cats. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Super great products and very friendly manager!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
I’m looking to purchase a new high-end leather collar for my dog. I was surprised to find that while Hollywood Feed has many high end options for your pet’s nutrition, the collars and leashes are all pretty cheap looking and are not consistent with the level of quality I thought Hollywood Feed would bring.
So happy you all are here in Rockwall. Everyone was very welcoming and helpful.
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Univ... read more
Very nice store. Great service!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Univ... read more
Met the manager, very nice!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University al... read more
AMAZING service and knowledge!!! Sean is the new manager of the Rockwall store and we're so grateful to have him!!! We've been working with him for a long time at the Renner store, as he's helped get our Labrador her health back by helping us navigate through her food allergy panels. He's a plethora of knowledge! And HF carries top-notch, AMAZING products. Sean is always pro-active to help us get exactly what we need! THANK YOU!!!
Business response:
Jennifer, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Sean was able to provide you with the best possible service. Our Rockwall store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Thank you f... read more
Love the new store. Staff amazing.
Business response:
Thank you Mary! We are THRILLED about our new location and so excited to know about your wonderful experience at our new Rockwall store. We look forward to new experiences and connections at Rockwall. Come back soon! Happy Holidays! Dorcus M. Customer Service Manager Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 148 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open on Friday at 9:00 a.m.
Need help? Contact us.
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