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Hollywood Feed - Rockwall, TX
- Pet Stores
- Rockwall, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Rockwall, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different br... read more
Location details
2930 Ridge Rd, Rockwall, TX, 75032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Wonderful Customer Service!
Friendly staff. Very knowledgeable. I left feeling confident that I wasn't feeding my wonder dog garbage. She loves it and it is good for her !!
Amazingly organized store, the guys were super kind, knowledgeable and helpful!! Will be returning time and time again!
Business response:
Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, n... read more
Great place and service!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Uni... read more
I’m impressed with how professional the young man that helped with a delivery of dog food Sat.. This store is not my go to, mine had no delivery because their vehicle was involved in an accident.. Next closest store which is definitely not close or convenient I had my doubts that they would deliver but I decided to call, low and behold I got my food that I needed… When I called I told them that my store couldn’t deliver, the next closest isn’t open due to flooding so I was just at a loss but more importantly I absolutely ... read more
Business response:
Marla, Thank you for such a stellar review. We're so glad to hear you're enjoying our Same Day Delivery service! Our Same Day Delivery Service was made for the convenience of our customers in all situations. We will always go above and beyond to help overcome any inconvenience that has been caused due to unforeseen circumstances. We were thankful for the opportunity to make this right by you and to make sure your dog had the food your dog needs. And we strive to provide speedy service for all our customers! We are always he... read more
Very good. Great employees
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
Helpful and knowledgeable staff
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Curtious customer service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
On my first trip to Hollywood Feed, I found Chase, the man on duty there, to be, not only helpful, but extremely knowledgeable about what might help my dog and why. You have our business.
Business response:
Craig, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that **Chase** was able to provide you with the best possible service. He is a PAWSOME EMPLOYEE, and our Rockwall store has a great team. We are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 148 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open on Friday at 9:00 a.m.
Need help? Contact us.
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