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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Strongsville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more

Location details

18360 Royalton Rd, Strongsville, OH, 44136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9412 reviews
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Shelley F.'s profile image
Shelley F. 
on Birdeye

2 years ago

Meagan is wonderful. 

Business response:

Shelley, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Laurie B.'s profile image
Laurie B. 
on Birdeye

2 years ago

Great service very nice 

Business response:

Laurie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Nicholle P.'s profile image
Nicholle P. 
on Birdeye

2 years ago

They are always so kind and cheerful whenever I go there with my dog, they give her treats and help me find exactly what I’m looking for. 

Business response:

Nicholle, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Nicholle P.'s profile image
Nicholle P. 
on Birdeye

2 years ago

They are always so kind and cheerful whenever I go there with my dog, they give her treats and help me find exactly what I’m looking for. 

Business response:

Nicholle, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Ethel D.'s profile image
Ethel D. 
on Birdeye

2 years ago

People working in the store are always helpful. Store is always clean. 

Business response:

Ethel, thank you so much for your incredible review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Karen C.'s profile image
Karen C. 
on Birdeye

2 years ago

Great customer service 

Business response:

Karen, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon! 

June D.'s profile image
June D. 
on Birdeye

2 years ago

Excellent customer service. 

Business response:

June, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Tim S.'s profile image
Tim S. 
on Birdeye

2 years ago

Excellent customer service and very kind sales people!!! 

Business response:

Tim, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Chris M.'s profile image
Chris M. 
on Birdeye

2 years ago

Great customer service 

Business response:

Chris, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 412 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.