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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Columbus, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more

Location details

2863 N High St, Columbus, OH, 43202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8579 reviews
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Robert M.'s profile image
Robert M. 
2 years ago

Friendly staff, clean store 

Business response:

Robert, Thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Becky V.'s profile image
Becky V. 
2 years ago

Electronic tracking for food purchases so a physical punch card is no longer needed. Staff are super friendly and knowledgeable 

Business response:

Becky, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Robert M.'s profile image
Robert M. 
2 years ago

Friendly staff, clean store 

Business response:

Robert, Thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Cathy B.'s profile image
Cathy B. 
2 years ago

Helpful, friendly 

Cathy B.'s profile image
Cathy B. 
2 years ago

Helpful, friendly 

Art M.'s profile image
Art M. 
2 years ago

Staff at the North High St location in Columbus, OH Consistently provide thoughtful, knowledgeable, concise customer service with great recommendations on products as needed. 

Business response:

Art, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Laura J.'s profile image
Laura J. 
2 years ago

I heard that some of the prices went down but not on anything I regularly purchase. 

Business response:

Thank you for this feedback, Laura. Our Clintonville store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We are sorry to hear you are disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the minimum prices that are required by the brands we carry. We do have a price match if you ever find an identical item cheaper somewhere else. We appreciat... read more

Art M.'s profile image
Art M. 
2 years ago

Staff at the North High St location in Columbus, OH Consistently provide thoughtful, knowledgeable, concise customer service with great recommendations on products as needed. 

Business response:

Art, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Ellen S.'s profile image
Ellen S. 
2 years ago

Employees give excellent customer service at my clintonville store. If I needed anything special ordered Chuck or Vinny took care of it for me and made sure to let me know as soon as the product came in. My Gordons enjoyed the special event they recently did. I really appreciate the service they provide by carrying my heavy items to my SUV. I've been a patron there for a long time and will continue to go there. Thanks for making my dog food buying trips so much better. Ellen S 

Business response:

Ellen, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Chuck and Vinny was able to provide you with the best possible service. Our Clintonville store has a great team, and we are proud of them!  We take pride in the services we offer, the products we sell, and the pets and people we help every day.  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank yo... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 579 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 10:00 a.m.