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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Rocky River, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more

Location details

19565 Detroit Rd, Rocky River, OH, 44116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9351 reviews
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Kim D.'s profile image
Kim D. 
on Birdeye

a year ago

Great staff 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Emily C.'s profile image
Emily C. 
on Birdeye

a year ago

Great store, wonderful staff! 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Emily! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Ryan H.'s profile image
Ryan H. 
on Birdeye

a year ago

I've been coming here for 5 years for my food, treats, and toys. The staff is amazing and super helpful. It's both of my dog's favorite spots! Treats and pets galor. 

Business response:

Thank you Ryan for the kind words! We appreciate your continued support! Our Rocky River store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family, like our own. Thank you fo... read more

Ginny C.'s profile image
Ginny C. 
on Birdeye

a year ago

Great staff, great product selection, great service. Really love the store! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more

Shaina A.'s profile image
Shaina A. 
on Birdeye

a year ago

Friendly folks work here! Our brand of cat litter always in stock 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Sue V.'s profile image
Sue V. 
on Birdeye

a year ago

Wonderful store and associates 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University al... read more

Bill H.'s profile image
Bill H. 
on Birdeye

a year ago

Excellent store with great, friendly & knowledgeable staff! They are an asset to your organization & we've been customers for many years! 

Benita R.'s profile image
Benita R. 
on Birdeye

a year ago

Great customer service and products. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Anne S.'s profile image
Anne S. 
on Birdeye

a year ago

Great staff but less selection, no change in cost and ongoing issues ringing me up correctly (overcharging is consistent) since becoming Hollywood Feed. Preferred PetPeople. 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 351 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m. 

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