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Hollywood Feed
- Pet Stores
- Aurora, IL
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Aurora, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more
Location details
3015 E New York St, A6, Aurora, IL, 60504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very few pet stores carry the dog food we use. I’m so glad PetPeople is so close and carries our food at such a reasonable price. The option for delivery is just icing on the cake!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
excellent staff & store is spotless always willing to answer questions & bulk section of treats always fresh & area surrounding clean makes me feel good abut purchasing.
Business response:
Catherine, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service and and very friendly working people ,I’m really happy with all of them!
Business response:
Babak, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
Great customer service and and very friendly working people ,I’m really happy with all of them!
Business response:
Babak, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
The store offers a great selection of products. The staff does an outstanding job in customer service.
Business response:
Thank you Karla for this awesome feedback! We truly value your support! Great customer service is always something that we strive for! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We hope to see you again soon!
Friendly associates that pay attention to the customer's needs is very important and we find that every time we stop in. The other issue that is important is price. Since Hollywoood Feed has taken over, prices for all the items we need have come down dramatically to where we now usually pick up a few additional items each time whereas before, because prices were so high, we couldn't afford to do that. It's a win-win.
Business response:
Lisa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Friendly associates that pay attention to the customer's needs is very important and we find that every time we stop in. The other issue that is important is price. Since Hollywoood Feed has taken over, prices for all the items we need have come down dramatically to where we now usually pick up a few additional items each time whereas before, because prices were so high, we couldn't afford to do that. It's a win-win.
Business response:
Lisa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
The store offers a great selection of products. The staff does an outstanding job in customer service.
Business response:
Thank you Karla for this awesome feedback! We truly value your support! Great customer service is always something that we strive for! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We hope to see you again soon!
Always a friendly and helpful person at the store.
Business response:
Liz, Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 253 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.