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Hollywood Feed

4.9

About this business

Location details

3015 E New York St, A6, Aurora, IL, 60504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9307 reviews
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Babak D.'s profile image
Babak D. 
3 years ago

Great customer service and and very friendly working people ,I’m really happy with all of them! 

Business response:

Babak, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon! 

Babak D.'s profile image
Babak D. 
3 years ago

Great customer service and and very friendly working people ,I’m really happy with all of them! 

Business response:

Babak, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon! 

Karla L.'s profile image
Karla L. 
3 years ago

The store offers a great selection of products. The staff does an outstanding job in customer service. 

Business response:

Thank you Karla for this awesome feedback! We truly value your support! Great customer service is always something that we strive for! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We hope to see you again soon! 

Lisa C.'s profile image
Lisa C. 
3 years ago

Friendly associates that pay attention to the customer's needs is very important and we find that every time we stop in. The other issue that is important is price. Since Hollywoood Feed has taken over, prices for all the items we need have come down dramatically to where we now usually pick up a few additional items each time whereas before, because prices were so high, we couldn't afford to do that. It's a win-win. 

Business response:

Lisa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Lisa C.'s profile image
Lisa C. 
3 years ago

Friendly associates that pay attention to the customer's needs is very important and we find that every time we stop in. The other issue that is important is price. Since Hollywoood Feed has taken over, prices for all the items we need have come down dramatically to where we now usually pick up a few additional items each time whereas before, because prices were so high, we couldn't afford to do that. It's a win-win. 

Business response:

Lisa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Karla L.'s profile image
Karla L. 
3 years ago

The store offers a great selection of products. The staff does an outstanding job in customer service. 

Business response:

Thank you Karla for this awesome feedback! We truly value your support! Great customer service is always something that we strive for! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We hope to see you again soon! 

Gail N.'s profile image
Gail N. 
3 years ago

Very helpful staff 

Business response:

Gail, Thank you! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Gail N.'s profile image
Gail N. 
3 years ago

Very helpful staff 

Business response:

Gail, Thank you! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Liz L.'s profile image
Liz L. 
3 years ago

Always a friendly and helpful person at the store. 

Business response:

Liz, Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 307 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.