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Hollywood Feed
- Pet Stores
- Aurora, IL
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Aurora, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more
Location details
3015 E New York St, A6, Aurora, IL, 60504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The management is wonderful. When I shop there my dog have a great time with staff.
Business response:
Barbara, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Everytime I go to this store. I recieve great customer service. Everyone is always friendly, attentive, and very helpful. I would highly recommend this store to others. Great customer service is why I continue to shop at this store. Great job everyone!!
Hard to find specific dog food but Pet People had it. I do wish they offered coupons like their competitors do.
Business response:
Lois, thank you for taking the time to leave us your review! At Hollywood Feed, we take pride in the services we offer, the products we sell, and the pets and people we help every day. We try to offer coupons throughout each month to satisfy our customers and ensure everyone enjoys our great products. We do have special promotions all the time on different items. Take a lot at this link for all of our sale and special promo items https://www.hollywoodfeed.com/c/2271/specials?&so=0&page=1. With the holidays arriving we have o... read more
Staff is outstanding
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Amazing service and employees every time! My dog loves this place so much, when we go in he immediately tries to walk behind the register for treats. We joke that he thinks he works there for snacks. Will definitely keep returning!
Business response:
A 5-star review from a 5-star customer! Thank you Amber for the awesome review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We love and adore to see recurring pet customers. Giving treats is one of the awesome things we love to do show our gratitude and to spoil a little more! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you both again soon!
excellent staff & store is spotless always willing to answer questions & bulk section of treats always fresh & area surrounding clean makes me feel good abut purchasing.
Business response:
Catherine, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Staff is outstanding
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Very few pet stores carry the dog food we use. I’m so glad PetPeople is so close and carries our food at such a reasonable price. The option for delivery is just icing on the cake!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Everytime I go to this store. I recieve great customer service. Everyone is always friendly, attentive, and very helpful. I would highly recommend this store to others. Great customer service is why I continue to shop at this store. Great job everyone!!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 253 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.