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Hollywood Feed
- Pet Stores
- Aurora, IL
About this business
Location details
3015 E New York St, A6, Aurora, IL, 60504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Tyler was so friendly and helpful! His customer service was over the top! :-)
Business response:
Thank you Kimberly for the wonderful review! Tyler is an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service and help you find the best food for your animal. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Always a friendly and helpful person at the store.
Business response:
Liz, Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Always so helpful with any questions I have with my fur baby’s so I can find the best for them
Business response:
Vera, Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great customer service. Store was neat and organized. Employees were courteous and kind.
Business response:
Carol, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Tyler was so friendly and helpful! His customer service was over the top! :-)
Business response:
Thank you Kimberly for the wonderful review! Tyler is an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service and help you find the best food for your animal. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
I don't know if you've replaced the staff with this new change over, but the people I've been dealing with on my last few visits have been down right rude. In fact, in my humble opinion they have no business being around a pet industry/focused environment with their harsh and abrupt attitudes and personalities.
I don't know if you've replaced the staff with this new change over, but the people I've been dealing with on my last few visits have been down right rude. In fact, in my humble opinion they have no business being around a pet industry/focused environment with their harsh and abrupt attitudes and personalities.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 293 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.