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5502 Poplar Ave, Suite 1, Memphis, TN, 38119, United States
Get directionsAlways attentive, polite and helpful. I do get a little weary of being hit up about sales fliers before the door closes as I enter, and asked every visit about flea and tick, but that's not their fault. That's obviously company policy, and not in any way going to stop my shopping there.
Business response:
Michael, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Michelle helped me find what I needed.
Business response:
Wain, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our efficient service, and we hope to see you again soon!
All good, everyone is super nice and helpful
Business response:
Thanks so much for that wonderful review, Stanlee! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal. Please come back and see us again soon!
Staff is always warm, friendly, and very helpful.
Did not have what I was seeking. Sales staff a bit overbearing . Too many questions designed to develop your database at check out . You didn’t ask if your store had the product I sought.
Business response:
Tom, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the tim... read more
The staff at this location are great! Very knowledgeable and helpful to everyone!
Business response:
Dawn, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
Great customer service and products! I will never shop anywhere else for my pets' needs. Love HWF!
Business response:
Julie, thank you so much for such a huge compliment. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family!
The staff at this location are great! Very knowledgeable and helpful to everyone!
Business response:
Dawn, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
Great customer service and products! I will never shop anywhere else for my pets' needs. Love HWF!
Business response:
Julie, thank you so much for such a huge compliment. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family!
Hollywood Feed - CLOSED has a 4.9 star rating with 1,131 reviews.
Hollywood Feed - CLOSED is permanently closed.