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Holt Homes
- Home Developers
- Vancouver, WA
About this business
Location details
1301 SE Tech Center Dr, #150, Vancouver, WA, 98683, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
We just closed on our new Mo home we had our daughter work with Jenny & Megan to be our eyes there ( currently live in Idaho ) our daughter met with Jenny at the house & things that were in need of repairs were taken care of ... they stated on top of all inspections there & worked to get some repairs .. our thanks to them , we closed today yay !!
Business response:
Hi Sandy, Thank you for sharing your experience and congratulations on your new home! We’re so glad to hear things went smoothly and wish you and your family all the best settling in!
Our first time buying a home couldn't have gone any better! Jordan at Holt Homes has been so upfront, helpful, and considerate. He really treated us like friends and that he'd do anything and everything to make sure everything turned out the way it should and that we were happy. All through the process he gave us updates, and informed us on all sorts of things we didn't even know we needed to know about owning a home. He gave us tips and tricks as well. He's always been super responsive, and has gone out of his way to make s... read more
When I noticed that erosion was occurring along my fence lines, reached out to Holt Homes for assistance. I contacted Matt Gagliasso, Holt Homes Customer Service Manager. Matt offered to place sod along the fence line where the erosion was occurring. Within a few days, the sod was in place and working very well. I was really impressed with how willing Matt was to help me out and how quickly the problem was taken care of. Based on that excellent customer service, I would be pleased to recommend Holt Homes to any prospect... read more
I've lived in their Peach Springs Development in Ridgefield almost two years now and very happy with the home. I made sure I had all my warranty items taken care of in the first year and only problems were with flooring issues and tile to repaired and grout. Also cabinets needed a lot of touch up with dings and paint chips. All in all I'm happy with the home and it's very energy efficient. Love having the HOA that mows, edges and fertilizes the front yard weekly. I would recommend Holt Homes and consider buying from the... read more
We are so pleased with the response to our water heater issue on Friday the 13th. I contacted Matt in the afternoon and he had a water heater repairman call me and trouble shoot the problem. This is the second time we have had an issue that Matt has been responsible for that has been handled expeditiously, prior to Matt we had some issues but since he has been hired we are very pleased with the response and the resolution of our concerns! Way to go Holt Homes and Matt !!!!!
13825 NE 107th Street, Lot 30 Heartwood Neighborhood (New Development) by Holt Homes BUYERS BEWARE; THIS PROPERTY HAS IMPROPER LAND GRADING AND WATER RETENTION ISSUES! I was in the process of purchasing this property, when I noticed that water was accumulating in several spots, after running sprinklers 2x daily, and not being absorbed by the soil fast enough. The east side of the house is adjacent to the water retention pond, and there is a valley/trench between the properties along the wire fence, trapping water between th... read more
Business response:
Esad, Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you encountered throughout the process. While we understand your disappointment with the outcome, we want you to know that our team worked in good faith to address your concerns, including arranging for drainage improvements and multiple follow-up discussions regarding the property. We respect your decision and regret that we were unable to reach a resolution that met your expectations. We wish you the very best in findi... read more
I am not currently having a house built by Holt Homes, but they are building a new neighborhood directly behind our home. They have consistently started working well before the 7:00 a.m. legal start time. Sometimes as early as 6:00 a.m. I have reached out to the for-men and Holt Homes several times. Always being assured that this would stop. There is another builder also building in the same area, and they have always started after the 7:00 legal start time. Legally, they have from 7:00 a.m. to 10:00 p.m., so I don't ... read more
Business response:
Trisha, We’re truly sorry for the disruption and frustration you’ve experienced during the build of our new community. We understand how important quiet early mornings are, and starting work before the permitted 7:00 a.m. time is not acceptable. Please know that we take this matter seriously and we are reinforcing our expectations with our construction teams and trade partners to strictly adhere to local noise regulations and start times. While the construction of a new community is temporary, we recognize that its impact ... read more
I've been forced to write a negative review on Holt homes. I'm in the Hearth at Millican Creek development in Lafayette. I've owned my home only 15-months. I agree with other reviews in regard to workmanship. There were many issues discovered after moving in that have been totally unacceptable. For example, they installed heat registers under open doors, several of the window sills were uneven, measurements inside closets were not plumb or even close to plum, there are gaps in the front door that allow bugs to come in, the... read more
I love my house, however, I could not recommend Holt Homes to anyone due to the less than stellar workmanship and the fact that any issue becomes a battle. I sent in a warranty request because I had standing water in the back yard. A rep came and looked at it and said it wasn't "that" bad. You would sink a couple of inches walking through one area. They tried to blame it on the neighbor overwatering and when I said that wasn't the case, they blamed it on the high water table. They agreed to "fix" the problem and simply ... read more
Business response:
Lori, thank you for sharing your experience. We take homeowner feedback seriously and understand how important it is to feel confident in your warranty coverage and the support you receive. We'd welcome the chance to connect with you one-on-one to better understand where things may have fallen short of your expectations. Please contact our Customer Care team directly at (360) 787-7411 or customercare@holthomes.com so we can review your file and ensure the right steps are being taken. We appreciate you bringing this to our a... read more
Frequently asked questions about Holt Homes
How is Holt Homes rated?
Holt Homes has a 3.8 star rating with 216 reviews.
When is Holt Homes open?
Holt Homes is closed now. It will open at 8:00 a.m.