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Holt Homes
- Home Developers
- Vancouver, WA
About this business
Location details
1301 SE Tech Center Dr, #150, Vancouver, WA, 98683, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
dont do it. everything seems great until you move in and the first 30 days is over. their warranty team will fight tooth and nail to not fix anything. absolute terrible experience.
I would. My experience with them has been absolutely terrible -- full of misleading information, broken promises, and shady business practices. I entered into a pre-sale agreement for a property and paid earnest money based on the assurances provided by their sales agent. Before making the deposit, I was specifically told that the second-floor and kitchen windows would offer beautiful scenic views facing the terrain, as the neighboring lot was a lower-elevation, single-story home. This was a HUGE reason why I decided to go ... read more
We own a home at 340 W 19th. First all the photos on the Hearth site show laminate flooring in the great room. It will also show this in all the models. But the home we got has carpet. So there is a 4 ft entryway before the carpet which goes past the Coat closet into the living room. Guest greater than 2 will wait outside as you take coats (wet?) across the floor to drip in the carpeted closet. The great room isn't a great room because they only carpeted the living room area definining it for you. It is small now and good lu... read more
First and foremost do your research. Holt is not accredited by the BBB AND has a rating of F. Terrible! We just lost my Dad and closed a chapter in our lives of caregiving for my parents for the previous 5 years and were looking for a fresh start for our family. We tried to purchase our dream home in May 2024. Put $10,000 in earnest money down as stipulated in their contract. We also put down $10,000 in money that wasn't optional for the upgrade selections of the home. We entered contract when market was stable, made repair... read more
Business response:
Hi Melissa, We’re very sorry to hear about the difficult experience you and your family have been through, and we sincerely appreciate you taking the time to share your story. We understand that selling a home and buying a new one can be an emotional and complex process, especially during challenging market conditions. At Holt Homes, we are committed to supporting our buyers every step of the way. We recognize that market shifts, rising interest rates, and external factors outside of anyone’s control created a difficult env... read more
If I could give zero stars I would. Last review I had Dianna from Holt respond and asked me to call because she wanted to help. Never returned my call. What a joke. Horrible service. I would NEVER buy or recommend anything from Holt. Hard earned money spent on terrible work and service. Shame on them!!!
Business response:
Christine, Thank you for bringing these concerns to our attention. We're deeply committed to delivering quality homes and excellent customer service, so we're disappointed to hear about your experience. We'd like to better understand the situation and see how we can address these issues. Please give us a call at (360) 892-0514 to speak with a member of our customer experience team. We're here to listen and work towards a resolution that can hopefully help both parties. Your feedback is invaluable in helping us improve, a... read more
I have been having difficulty with Holt pretty much since taking occupancy three months ago. Nothing was treated with a sense of urgency (broken refrigerator from the beginning) and progressing to water leaking from the community garden into my backyard. This most recent issue has been going on for over a month, and is still not resolved. They keep giving me the run around and indicating they are working on it, but nothing is actually done. They just told me not to have any work done on my yard until they "figure it out". It... read more
Business response:
Shannon, Thank you for your feedback. We're concerned about the issues you've experienced and apologize for the lack of timely resolution. I'm unable to locate your account based on this review alone. Please contact our customer experience team directly so we can investigate and address your concerns, including the water leak, refrigerator problem, and landscaping fees. We're committed to resolving these issues and improving our service. Your input is valuable, and we appreciate the opportunity to make things right. (360) 8... read more
Do not buy one of these homes. They are not good quality and cheaply made. We bought our house 2 years ago and we have already had our microwave break, dishwasher break, 2 light fixtures go out, the furnace was not installed properly, the walls are thin as heck, the outside faucet broke, and we had a leak from the furnace that leaked thru the ceiling. They offered no help or even to have someone come look. This is one of the worst home builders in the area and there are many other home builders with much better quality and ... read more
Business response:
Ryan, Thank you for sharing your review. We do set a high standard for ourselves, and we're truly sorry to hear that your experience with your home has fallen short of expectations. We understand how frustrating this must be for you. We're constantly working to improve our processes and build quality based on customer feedback. While we know this doesn't directly address your current situation, please know that insights like yours are invaluable in helping us enhance our practices. We appreciate your patience and understandi... read more
Please be cautious, future homeowners. This account reflects our journey of purchasing and living in a house built by Holt Homes, thinking it would be our longtime home. Despite the initial excitement, the experience became a series of disappointments, serious concerns, and a technician putting my families lives in danger. Our troubles began at the design center, where we realized we had been misled about receiving an enclosed bonus room. The company brushed this off as a misunderstanding between a 'loft' and a 'bonus room... read more
Business response:
To prospective homeowners: We at Holt Homes take pride in our commitment to quality and customer satisfaction. While individual experiences may vary, we strive to deliver homes that meet our high standards and address any concerns promptly and professionally. We encourage all potential buyers to thoroughly research their options, ask questions, and carefully review all documentation before making a decision. Our team is always available to provide detailed information about our homes, processes, and warranty coverage. ... read more
We were recently in the home market and checked out some of their new developments. We liked the floorplans they offered - several with main floor bedroom and full bath. The prices seem a bit high but again this is new construction so perhaps to be expected with builder costs being equally high. What we didn't like was their policy regarding Earnest Money. It is their policy to retain your E. M. even if you cannot follow through with purchase due to a problem with the buyer of your existing home (if you are selling one to mo... read more
Business response:
Hi Nikki, Thank you for your feedback on our developments and floor plans. We appreciate your interest in our homes. Regarding earnest money, our policy is designed to ensure commitment from both parties. While we understand your concerns, this approach helps us manage our construction timeline and resources effectively however we recognize that every homebuyer's situation is unique. If you have any questions about our policies or would like to discuss your specific circumstances, please don't hesitate to reach out to our ... read more
Frequently asked questions about Holt Homes
How is Holt Homes rated?
Holt Homes has a 3.8 star rating with 183 reviews.
When is Holt Homes open?
Holt Homes is open now. It will close at 5:00 p.m.