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Home Partners Of America

3.5

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Location details

180 N Stetson Ave, Ste 3650, Chicago, IL, 60601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.52,103 reviews
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Valerie Quintana's profile image
Valerie Quintana 
3 years ago

Low ball offers will not work with agents completely ignore us and are super rude not to mention the clients that have moved in have so many issues and their property management company will not help them. Also the biggest scam is they will try to get a property for less and then they will still sell it back to client and base their rent price off of the listing price they have been offering 20-30k less and then still charging the client that try devvy or trio much better ! 

Business response:

Hi Valerie. Thank you for sharing your feedback. We closely monitor market trends, and given the quickly turning shift in the market over the past month or so, we are making offers that are in alignment with that shift. This is to ensure that we are putting the residents in a position to be able to be successful in purchasing the home back from us when and if they decide to purchase down the line. However, the price we pay for the home does not change the monthly rent for households, and we show these amounts to households i... read more

Jason Sinclair-Angeles's profile image
Jason Sinclair-Angeles 
3 years ago

Home partner whole mission statement is committed to making homeownership a reality for more people. However that has not been the my case for me. This whole ordeal has been a absurd and stressful process for me. From the low ball offers, From this mess where the seller accepted the offer that home partners negotiated. And AFTER due diligence has long passed. Home partners is saying that they no longer want to go with the offer you yourself made. This is unacceptable! The reason you giving is that we want to protect my fin... read more

Business response:

Hi Jason. Thank you for sharing your feedback, and we would like to acknowledge that although this situation wasn’t ideal, our team has been in recent contact with your household and your agent to explain the circumstances in detail. However, please rest assured that our team has worked diligently to pose several options for you to continue working with us as we do care greatly about getting you and your family into a home. We understand that your agent has spoken in detail with our team as of 8/3 to better understand the si... read more

Anonymous's profile image
Anonymous 
3 years ago

Homepartners “low balls” offers in DFW TX and frustrates their agents and prospective tenants. They require a 620 credit score and WILL NOT negotiate their offer. Also, will not consider homes with pools in TX as well as no new homes. The offers, submissions and closing team all hide behind emails and will not communicate with their real estate agents. The good news is Divvy will help you, communicate with you and help you close more deals. Sorry Homepartners and thank you Divvy for helping Real estate agents oh and btw, D... read more

Stephanie Faskow's profile image
Stephanie Faskow 
3 years ago

Homepartners didn't make sure all the taxes on the property were paid at purchase and we just got a notice that there is a lien on the property in which we are renting with notice that the unit is going up for court sale. This should never be something that a tenant has to deal with. Have had countless other issues with utilities in the 5 months since we've been with HP all on their end. 

Business response:

Hi Stephanie. We understand your frustrations and have been in contact with you in private messages. We want to assure you that we will resolve this matter as quickly as possible. We truly appreciate you taking the time to share this notice with us and we want to assure you that our team is working diligently and we will be in touch as soon as we have resolved this. 

Jason Sinclair-Angeles's profile image
Jason Sinclair-Angeles 
3 years ago

The application process was easy however when choosing a home. Home partners each time has always low balled the offer so bad that the sellers have been disrespected. I have lost out on several good options because each time they came with a low ball offer and they refuse to up their offer. I thought this would be a good program but just cause they think their cash offer is competitive. Be forewarned that they will never give a competitive offer to the house you want and they will never actually up their offer. They say this... read more

Lou Scourtas's profile image
Lou Scourtas 
3 years ago

Stop leaving their customers hanging--Pathlight Property management is the worst management company on Earth! They have been a menace since day 1 of renting from them & now have left me high and dry in a health hazard. 

Business response:

Hi Lou. Thank you for sharing your feedback and we apologize for any inconvenience you may have experienced. We understand Pathlight has been in communication with you regarding work orders submitted by your household, but if there is anything outstanding that we can escalate, please do not hesitate to contact us directly at wecare@pathlightmgt.com. 

Khetho Beckham's profile image
Khetho Beckham 
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3 years ago

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Puse Letso's profile image
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3 years ago

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3 years ago

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Frequently asked questions about Home Partners Of America

How is Home Partners Of America rated?

Home Partners Of America has a 3.5 star rating with 2,103 reviews. 

When is Home Partners Of America open?

Home Partners Of America is open now. It will close at 6:00 p.m.