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Homecare Appliance Repair & Service Centre
- Appliances & Repair
- Fazakerley, LIV
About this business
Location details
189 Longmoor Lane, Fazakerley, LIV, L9 0ED, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lee did an excellent job. Very thorough. Explained everything to us. Very personable. Left everywhere in good order. We’re not happy that the onus is now on us to arrange the appointments. It doesn’t happen with other service contracts. Unfortunately there can be slippage, meaning that our visits are not at regular intervals even though you’re taking monthly payments.
Business response:
We are delighted to hear Lee provided excellent service. Thank you for highlighting the scheduling concerns. We'll review our appointment system to ensure more consistent service intervals while maintaining quality.
Duane was excellent as he was quick and efficient. We were not happy with the appointment process as the original appointments on Thursday 29th May was cancelled the day before and there were limited alternative appointments were offered.
Business response:
We are delighted to hear about Duane's excellent service. We apologise for the appointment cancellation and limited alternatives.
Engineer Mike did a very good job, polite and helpful
Business response:
We are delighted to hear Engineer Mike provided excellent service. Thank you for highlighting his politeness and helpfulness.
I received a text from Homecare informing me Mike was on his way, which was very helpful. Mike did a thorough check on the oven and said everything was ok. He was a pleasant and reliable young man and assured me if I had any further problem, to call again. Thank you Mike.
Business response:
Thank you for your positive feedback about Mike's thorough service and friendly demeanour. We're glad he was helpful during your oven inspection.
Pleased with fitting- friendly and knowledgeable fitter
Business response:
We are delighted to hear about your positive experience with our fitter. Your feedback about their friendly demeanor and expertise is greatly appreciated.
Gary did a good job. He’s a great conversationalist, brightened my day. Many thanks
Business response:
We are delighted to hear Gary provided excellent service and brightened your day with great conversation. Thank you for the wonderful feedback.
Excellent, thoughtful and caring approach from the visiting engineer. Efficient and respectful, rare quality these days. Very pleased.
Business response:
We are delighted to hear about our engineer's thoughtful and caring approach. Your recognition of their efficiency and respectful service means a lot to us.
Richard was professional, thorough and friendly
Business response:
We are delighted to hear Richard demonstrated professionalism and friendliness during your service. Your feedback about his thorough approach is appreciated.
The oven clean was very good. Very pleased with the result
Business response:
We are pleased to learn that the oven cleaning service met with your approval. Thank you for taking the time to express your satisfaction.
Frequently asked questions about Homecare Appliance Repair & Service Centre
How is Homecare Appliance Repair & Service Centre rated?
Homecare Appliance Repair & Service Centre has a 4.9 star rating with 5,952 reviews.
When is Homecare Appliance Repair & Service Centre open?
Homecare Appliance Repair & Service Centre is open now. It will close at 5:00 p.m.