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Homefix Roofing and Window Installation of Charlotte
- Contractors
- Charlotte, NC
About this business
Location details
3029 Horseshoe Ln, Suite B, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I did not receive what I paid for when the job was done. They do not communicate. But they sure do make sure they get paid. I had an issue with their work and was told they would not charge me the final draw until the issue was resolved. They charged me and the issue was never fixed. I will never hire them again.
Business response:
Thank you for your 5 Star Rating! Please let us know if we can be of service again!
Door model is not what was ordered, door quality poor and still doesn't close properly even after a return visit. Called sales rep who was useless in resolution.
Business response:
We are sorry to hear you did not have a good experience with your installation, and we want to be sure your needs have been fully addressed. If you are still awaiting resolution, please contact our new communication manager Will Hess at 443.297.5104 or whess@homefixcr.com so he can follow up for you.
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Business response:
We are sorry we were not able to meet your expectations, but we are dedicated to addressing your concerns. If you have not yet spoken with a representative about your concerns, please feel free to reach out to me at whessii@homefixcr.com so I can connect you with the right person or department.
Use low cost subs. Make promises they will not keep. Little review of subs by home company.
Business response:
We are sorry if we were not able to meet your expectations, but we are dedicated to addressing your concerns. If you have not yet spoken with a representative about your concerns, please feel free to reach out to me at whessii@homefixcr.com so I can connect you with the right person or department.
Put the dumpster and shingles, the day before, in my driveway, without notice and left me no where to park. They showed up a day late, but did finish in one day. I was told on the estimate that no further charges would be added. Day of work was informed the workers had to replace additional wood and charged me an extra $1,000.
Business response:
We are pleased to have earned your four star rating, but hoped we would have done better. We try to provide the best quality and service for each customer, and in doing so, achieve exceptional value for our customers. If there is any way that we can assist you now or in the future, we will stand willing and ready. Our hope is that we will continue to prove ourselves to you even though the installation is complete. You are our customer for life, and we take that seriously. Thank you for the opportunity to work on your home, a... read more
Very POOR customer service!! Not pleased at all with them at all!! Choose another contractor!!
Didn't clean up sufficiently, no crew members spoke English, so couldn't discuss problem with job.
way to expesive
I love the idea of a 50 year warranty. I sleep much better knowing that is a shingle blows off or there is a leak I have someone to call for as long as I am going to stay in my house. Here are the issues I had. Installation took much longer than stated. I was told my house was going to take one maybe two days to install a new roof. It took three and a half days. Most of the time there was only two people working on my house, there should have been at least 4 or 5. After the initial install, it took another two months to clo... read more
Frequently asked questions about Homefix Roofing and Window Installation of Charlotte
How is Homefix Roofing and Window Installation of Charlotte rated?
Homefix Roofing and Window Installation of Charlotte has a 4.3 star rating with 423 reviews.
When is Homefix Roofing and Window Installation of Charlotte open?
Homefix Roofing and Window Installation of Charlotte is closed now. It will open tomorrow at 8:00 a.m.