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Homefix Roofing and Window Installation of Charlotte
- Contractors
- Charlotte, NC
About this business
Founded in 1991, Homefix Custom Remodeling is a reputable company that provides the good people of Maryland, Virginia, North Carolina, and Tampa, Florida with the complete range of home remodeling services. We bring affordable access to state-of-the-art products in all of our categories, which include roofing, siding, doors, gutters, insulation, bathrooms, and window replacement.
Location details
3029 Horseshoe Ln, Suite B, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The work hasnâ� � t been done yet, they are working on getting everything ready for the project, which will take place in a few weeks. I� m having all new windows installed..I can� t wait for the finished results.
Business response:
Thank you for your review of your experience so far. We are looking forward to working together for a fantastic result! Please let us know if you need anything in the meantime.
We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep. gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been traine... read more
Business response:
Thank you for your thorough review and 5-Star Rating! Emily is a great example of our team members working hard to provide a great experience. We will be sure and pass along your appreciation. We know you will love your roof for years to come, and we look forward to the prospect of working with you again. Welcome to the HCR Family!
Professional from start to finish. Excellent communications and quick responses! Really care about costumer service and all matters of roof installation.
Business response:
We are glad to hear that our team took great care of you during your roof installation. We are sure you will love it for years to come. Please contact us if we can be of service again.
Excellent! They have highly professional, thorough, thoughtful, and personable representatives that explained everything in great detail. They?re easy to work with ? great communication and very responsive. We never once felt pressured or pushed into the sale. Our project was a little higher cost than originally anticipated, but you are paying for the quality of product, work performed, and guarantee that it was done right the first time. They made financing easy as well. We will definitely recommend to anyone and look forwa... read more
Business response:
We are so glad to hear you were well cared-for by our team. We do our best to provide the best possible information so you can make an informed decision without feeling pressured. You are an HCR customer for life, so we are only a phone call away if we can be of service!
Business response:
Thank you for your great review of our team and your project! We are so pleased to have taken good care of you. Please let us know how we can continue to serve you going forward!
Estimated the job. Showed dedication to doing a good job. Set a time that agreed with our busy schedule.
Business response:
Great to hear that the HCR team took great care of you! We aim high with every project, and it means a great deal to us to hear from our customers that we met our goals. We are so pleased to count you among our many thousands of happy customers.
Business response:
Thank you for your 5-Star Rating. We are so glad we were able to provide a great product and service. Contact us any time if we can be of service in the future!
Expensive but it needed to get done. The crew is wonderful that installed the gutters. I didn�t know they were coming because nobody called me and told me which is important and that�s why customer service was not the best.
Business response:
I am very sorry that you were caught unaware with the scheduling. We make every attempt to inform the homeowners of the crew's arrival, but the nature of gutter install sometimes requires our team to pivot and change course due to weather. As this install is minimally impactful on homeowners and doesn't require admittance to the home, we can sometimes accelerate the installation process to provide you with services on minimal notice. We trust that the new gutter perform well, and we are happy to hear that you were ... read more
Seems like a fine company but will know more after installation
Business response:
Welcome to the HCR Family! We are excited to serve you and your home, and look forward to your install. Please let us know how we do, and know that we take all our comments and feedback seriously. Any way we can improve the process and your experience is valuable to us.
Frequently asked questions about Homefix Roofing and Window Installation of Charlotte
How is Homefix Roofing and Window Installation of Charlotte rated?
Homefix Roofing and Window Installation of Charlotte has a 4.8 star rating with 355 reviews.
When is Homefix Roofing and Window Installation of Charlotte open?
Homefix Roofing and Window Installation of Charlotte is open now. It will close at 8:00 p.m.