This profile has been claimed by the business owner or representative.
4190 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I’ve brought my CRV-Hybrid in for service 3 times for routine oil change and once for recall service. Each time the service was excellent. If I waited, I never waited too long. The last time I had a loaner car and it worked out perfectly. Matthew was very helpful in letting me know what was recommended service at each interval. Very happy with the service department.
Very professional and helpful
Business response:
Thanks so much for your kind words, Paula! We're thrilled to hear our team could provide you with professional and helpful service. Your experience means the world to us, and we look forward to serving you again!
My experience with Honda Morristown has been top notch from the beginning, when I bought my first new vehicle from them nearly 10 years ago. They were able to work with me to get the best payment by far, and my 2017 Civic has given me over 260,000 miles so far with little to no problems, and it is by far my favorite vehicle that I have ever owned. On top of getting the best deal, they also included a lifetime powertrain warranty, which covers the engine and transmission for the entire life of the vehicle. I was skeptical... read more
Business response:
We are overjoyed to hear about your incredible journey with us over the past decade, Clay! Your loyalty and trust mean the world to our team. It's wonderful to know your 2017 Civic has served you so well with over 260,000 miles—that's a testament to both the quality of the vehicle and your diligent maintenance. We're especially proud that our lifetime powertrain warranty delivered exactly as promised when you needed it most. Chrissy and our service team were thrilled to help get you back on the road quickly. Taking care of... read more
Very knowledgeable and helpful people I recommend Honda to everyone
Business response:
Thank you so much for the wonderful recommendation, James! We're thrilled to hear our team was knowledgeable and helpful during your visit. Your trust in Honda means the world to us, and we truly appreciate you sharing your experience with others!
Great waiting room for kids. They provide a video of your car while they are under it and take the time to explain.
Business response:
We are grateful you noticed the care we put into making visits comfortable and transparent! It's wonderful to hear the waiting room worked well for the kids and that our video walkthroughs and explanations made a difference. We appreciate you taking the time to share this!
We purchased our new vehicle from Honda Morristown. The service department was excellent! Darryl Setsor was extremely knowledgeable and so friendly!
Business response:
We are delighted to hear about your wonderful experience with our service department! It's fantastic that Darryl Setsor provided such knowledgeable and friendly service during your vehicle purchase. We truly appreciate you taking the time to share this positive feedback about your experience with us!
You know a salesman is good when you continue to do business with them we have purchased two vehicles in the last few months and Ryan has helped us both times and went above and beyond to help us get in the right vehicle.
Business response:
Thanks so much for your wonderful feedback! It's truly rewarding to hear that Ryan has consistently provided exceptional service for both of your recent vehicle purchases. We're thrilled that he went above and beyond to help you find the right vehicles for your needs. Your continued trust in our team means everything to us, and we look forward to serving you again in the future!
My sales person Ryan was great to work with. I wasn’t very easy to deal with. Going in I knew exactly what I wanted and the price i wanted to pay. He ended up getting me there. They also gave me a very good price for my trade. Ryan took the time to work with me and explain everything thoroughly he was consistent in checking in and following up with me answering all my questions. He also had to help me with a issue I had with my vehicle after my purchase. He has been very thorough with that process as well.
Business response:
We are overjoyed to hear about your wonderful experience with Ryan! It's fantastic that he was able to work with you to get the exact price you wanted and provide a great value for your trade. We truly appreciate you highlighting Ryan's thoroughness in explaining everything and his consistent follow-up - that's exactly the kind of dedicated service we strive for. Thank you for taking the time to share your experience, and we're so glad Ryan was there to help with any post-purchase needs as well!
overall a good experience. not pushy about sales, and provided options for me based on my desires and finances available.
Business response:
We genuinely admire your positive feedback. Thank you for sharing your experience with us.
Honda Morristown has a 4.5 star rating with 4,551 reviews.
Honda Morristown is closed now. It will open tomorrow at 9:00 a.m.