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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Erica is very a professional advisor and a credit to your company: very communicative re status of car and solicitous of any questions or concerns we may have had.
Business response:
Thank you for your kind words! Erica's professionalism and dedication to customer service are truly valued, and we'll be sure to pass along your praise. We appreciate you recognizing her efforts and look forward to assisting you again!
Very nice they got us in and out quick!
Business response:
Thank you for your feedback! We're glad to hear that you had such a smooth and efficient experience. Providing quick and friendly service is always our goal, and it's great to know we delivered. We look forward to assisting you again in the future!
Great customer service by Jesse!
Business response:
Thank you for your kind words! We're glad to hear you had a great experience with Jesse. We appreciate your feedback and look forward to serving you again!
The service person Dee, was very professional, friendly and informative.
Business response:
Thank you for your positive feedback! Dee is a fantastic member of our team and always goes above and beyond to provide professional, friendly, and informative service. We're glad you had a great experience and look forward to serving you again!
I used your shuttle service to go to & from work. Very nice! The driver was very kind & professional. Also I had my appt w Manny. He is the best! I felt bad because I had a "senior moment" questioning the new tires brand after I had picked up the car. In my haste I only saw the Eagle part and relooked and saw Goodyear. They were correct - I feel so bad & I apologize to both Manny & the technician that worked on my car for questioning them. I think the fact that the car wash was being replaced at the time made them less shiny... read more
Business response:
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our shuttle service and Manny. We truly appreciate your understanding and patience, and we apologize if there was any confusion regarding the tire brand. It's great to know that despite that, you had a wonderful visit with us. Thank you for acknowledging the hardworking staff your support means a lot! We look forward to welcoming you back soon!
Replacement of fuel pump was faster than expected. Inside of car still has a gasoline smell.
Business response:
Thank you for your review. We're glad to hear the replacement of your fuel pump was completed faster than expected. However, we apologize for the lingering gasoline smell. Please reach out to us directly so we can investigate and ensure your vehicle is thoroughly addressed. Thank you for your patience and feedback.
Prompt service and good communication on what is necessary for car maintenance. Clean and pleasant waiting area.
Business response:
Thank you for your wonderful feedback! We're glad to hear you appreciated our prompt service, clear communication, and comfortable waiting area. Ensuring your experience is seamless and pleasant is always our goal. We look forward to assisting you with your car maintenance needs in the future!
Service Manager was very pushy!! Wouldn't let me say anything .. he just kept pushing paperwork at me! Rude!!!
Business response:
Thank you for your feedback. We apologize if your experience with the Service Manager was not as smooth as expected. We value your input and would like to ensure that future interactions are more respectful and attentive to your needs. If you'd like to discuss your experience further, please feel free to reach out to us directly. Thank you for bringing this to our attention, and we hope to improve your experience moving forward.
Per my inspection report, my brake linings were not inspected. Considering I had a tire replaced and a rotation performed, I thought the brakes would be addressed. I mention this because on my last visit on April 26th, the advisor mentioned my rear brakes may need some work.
Business response:
Thank you for your feedback! We apologize for the oversight regarding the brake inspection. Your safety is our top priority, and we will address this issue moving forward. Please feel free to reach out to us directly if you'd like to discuss this further or schedule a brake inspection. Thank you for bringing this to our attention.
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 10,214 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 7:00 a.m.