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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Personal service representative Grant met us and went over everything that needed to be done and explaned why. Waiting area was clean and neat with free coffee. Snack bar/short order food availability was great with excellent food selections and quite tasty food. During our wait Grant kept us informed as to where thay were in servicing and updated us as to when our vehicle might be ready. all-in all a pleasurable experience.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Grant provided detailed explanations and kept you informed throughout your visitexcellent communication is something we strive for. It's also great to know that you enjoyed the clean and comfortable waiting area, as well as the tasty selections at our snack bar. We're glad we could make your time with us both productive and pleasant. We look forward to serving you again in the future! Thank you for choosing us.
Excellent and friendly very good customer service
Business response:
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team. Providing friendly and outstanding customer service is always our goal, and we're glad it showed. We look forward to serving you again soon!
Services were performed in the time frame predicted by the service advisor. However, the usual complimentary car wash was not done.
Business response:
Thank you for your feedback! We're glad to hear that your services were completed within the predicted time frame. We apologize for not providing the complimentary car wash during your visit. Please know that this is not our usual standard, and we will make sure to address this moving forward. If there's anything else we can assist you with, please don't hesitate to reach out.
Always courteous, clean facility, keep you informed about your vehicle.
Business response:
Thank you for your kind feedback! We're glad to hear that you consistently have a positive experience with our courteous staff, clean facility, and clear communication about your vehicle. We truly value your trust and are committed to providing excellent service every time. If you ever need assistance in the future, don't hesitate to reach out!
It was great as always. Polite, knowledgeable and fast..
Business response:
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Our team strives to provide polite, knowledgeable, and efficient service, and we're glad to see that reflected in your visit. We look forward to serving you again in the future!
Erica is great and got the car in, tested, and out in great time. Thanks!
Business response:
Thank you for your feedback! We're glad to hear that Erica provided great service and was able to get your car in, tested, and out in a timely manner. We truly appreciate your business and look forward to assisting you again in the future!
Quick and helpful, I was able to plan out future services
Business response:
Thank you for your kind words! We're glad to hear that your visit was quick and helpful, and that you were able to plan out your future services with ease. We're always here to assist with your vehicle's needs and look forward to serving you again soon!
I've been taking my cars here since buying my first Honda in 2012 and then a second Honda in 2015. Randal and the crew these days take great care of you. A++
Business response:
Thank you for your loyalty and for sharing your experience! We're thrilled to hear that Randal and the team continue to provide you with excellent care. Your trust and support over the years mean so much to us. We'll make sure to pass along your kind words to Randal and the crew!
Was kept informed of work, notified of possible future work. Completed in the time they said.
Business response:
Thank you for your feedback! We're glad to hear that you were kept informed throughout the process and that the work was completed on time. We appreciate your trust in us and look forward to serving you again in the future. Let us know if you need anything else!
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 10,218 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 7:00 a.m.