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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The customer service was great, and Erica was professional and knowledgeable.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to us that you found our customer service to be exceptional and that our staff member provided you with the professional and knowledgeable assistance you deserved. Your positive feedback truly brightens our day and motivates us to continue delivering the quality service that our customers expect. We appreciate you taking the time to share your experience.
They were very friendly, the waiting area was nice and clean, and they had me in and out pretty quick.
Business response:
We are utterly delighted to hear about your positive experience! It's wonderful to know that our team provided you with the friendly service you deserved and that our facility met your expectations for cleanliness and comfort. We understand how valuable your time is, so we're pleased that we were able to provide efficient service during your visit. Your feedback means a great deal to us and helps reinforce our commitment to creating a welcoming environment for all our customers. Thank you for choosing Honda of Fort Worth and... read more
Fast service and clean waiting area
Business response:
Thank you for your review! We are absolutely thrilled to hear that you experienced quick service and found our waiting area clean and comfortable. Your satisfaction means everything to us. We work hard to maintain a welcoming environment and provide efficient service to all our customers. We truly appreciate you taking the time to share your positive experience with us.
Service was very good. Also front brake replaced that cured vibration
Business response:
We are delighted to hear that you had such a positive experience with our service team. It's wonderful to know that we were able to resolve the vibration issue by replacing your front brakes and that the quality of service met your expectations. Your feedback about the effective brake repair and overall service experience means a great deal to us at Honda of Fort Worth. We truly appreciate you taking the time to share your experience and are grateful to have served you and your vehicle.
Issues were raised and described to full effect allowing appropriate decisions and actions.
Business response:
Thank you for sharing your experience with us. We are pleased to hear that we were able to thoroughly address the concerns you brought to our attention. Your feedback about how we described the issues in detail to help you make informed decisions means a great deal to us at Honda of Fort Worth. We strive to ensure our customers have all the information they need to feel confident in their automotive decisions. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you and ... read more
Honda did a great job replacing the airbag that went haywire in my Pilot. But the cost of replacing the airbag was extreme. Seems a safety issue might have been an issue Honda would consider under a safety recall.
Business response:
We are honored to hear that our team successfully handled the airbag replacement for your Pilot. Thank you for trusting Honda of Fort Worth with your vehicle's care and for taking the time to share your experience.
Would love to see the cost less expensive, but service was great.
Business response:
Thank you immensely for taking the time to share your experience. We understand that pricing is an important consideration when it comes to automotive services, and we truly value your feedback on this matter. It means so much to us that you found our service to be excellent despite your concerns about cost. We work hard to provide quality care for every customer who walks through our doors, and knowing that our team delivered great service to you and your vehicle makes our day. Your honest feedback helps us continue to impr... read more
Service Advisor Jennifer Santiago provided exceptional service by addressing all my questions and concerns which I had. She was thorough in her explanations and insights. I will return to Honda of Fort Worth all my vehicles needs.
Business response:
We are honored to hear about your wonderful experience with our service team. Your kind words about how thoroughly your questions and concerns were addressed truly mean the world to us. We take great pride in providing detailed explanations and valuable insights to help our customers feel confident about their vehicle care decisions. It brings us immense joy to know that you felt so well taken care of during your visit. Your trust is incredibly meaningful to us, and we look forward to continuing to serve you with the same le... read more
Erica my rep was excellent ,she took CARE OF EVERYTHING !
Business response:
We are pleased to hear about your wonderful experience with our team. It sounds like your representative provided exceptional service and handled all the details seamlessly for you. We truly appreciate you taking the time to share your positive feedback about the outstanding care you received. Your experience reflects our commitment to providing comprehensive support to every customer who visits Honda of Fort Worth.
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 9,618 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 7:00 a.m.