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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
We met with the Service Manager and we explained the issue with our car; something is up with its brakes. Right away he took us to meet with the technician who would accompany us on a test drive. He quickly observed the symptoms and confirmed that there is an issue. We will plan for an appointment with the Service Manager to have the work done. We are glad that the issue was diagnosed so quickly.
Business response:
We deeply appreciate your positive feedback about your recent service experience. It's wonderful to hear that our Service Manager was able to quickly understand your brake concerns and connect you with the right technician for a thorough evaluation. We're pleased that the test drive allowed our team to promptly identify and confirm the issue you were experiencing. Your satisfaction with the efficient diagnosis process means a great deal to us. We look forward to helping you get your vehicle back to optimal condition during y... read more
Peter is the best. He communicated efficiently and working with him was a pleasure
Business response:
Thank you for your wonderful feedback about your experience with our team. It's truly rewarding to hear that the communication was efficient and that working together was such a positive experience for you. We deeply value customers like you who take the time to share their thoughts, and your kind words mean so much to our entire Honda of Fort Worth family. Your satisfaction with the service you received reflects our commitment to making every interaction as smooth and pleasant as possible.
Trent was most helpful with my service. He explained to me what needed to be done with my SUV and why. I appreciated his concern.
Business response:
We greatly appreciate your positive feedback about the helpful service you received. It's wonderful to hear that our team member took the time to thoroughly explain what your SUV needed and the reasoning behind those recommendations. We're pleased that you felt genuinely cared for during your visit. Your satisfaction with the clear communication and attentive service means a great deal to us at Honda of Fort Worth. Thank you for choosing us for your automotive needs.
Manny is knowledgeable, friendly and upfront about service time and work . I appreciate and respect all those qualities . He is " my service advisor " and I appreciate the relationship continuity very much !
Business response:
We are thrilled to hear about your wonderful experience with our service team. It's fantastic to know that you found your service advisor knowledgeable and friendly, and that the transparent communication about timing and work details made such a positive impression. The relationship continuity you've experienced truly reflects our commitment to building lasting connections with our valued customers. Your appreciation for these qualities means everything to us at Honda of Fort Worth, and we look forward to continuing to prov... read more
The Service Manager was extremely knowledgeable and helpful. Quality product. Quality work.
Business response:
We are utterly delighted to hear about your excellent experience with our service team. It's wonderful that our Service Manager's expertise and helpfulness made such a positive impression during your visit. Your recognition of both our quality products and quality workmanship truly means a lot to our entire team. We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with the exceptional service you deserve.
Edward helps me get my truck serviced does Great job
Business response:
We sincerely value your positive feedback about Edward's outstanding service with your truck maintenance. It's wonderful to hear that he consistently delivers excellent care for your vehicle. Edward's dedication to providing quality service truly reflects our commitment to ensuring every customer has a great experience. Your recognition of his hard work means a lot to our entire team. We're grateful to have earned your trust and look forward to continuing to serve you and your vehicle with the same level of excellence.
I got excellent service from Tyler. I highly recommend him. He took care of all my needs offered helpful suggestions and is exactly the type of person I like to work with when I bring my car in. He has amazing customer service and you're lucky to have him.
Business response:
Thank you for the wonderful feedback about Tyler! We're thrilled he provided exceptional service and took great care of your needs. We're proud to have team members like Tyler who go above and beyond for our customers.
Nice and clean fair price but did take a while.
Business response:
We are pleased to hear that you found our facility clean and our pricing fair. Your satisfaction with these important aspects of your experience means a great deal to us at Honda of Fort Worth. We understand that the service process took longer than expected, and we appreciate your patience during your visit. Thank you for choosing us for your automotive needs and for taking the time to share your experience.
Giving updates on progress of repairs. Clear communication. Pleasant waiting area.
Business response:
Thank you for your review! We appreciate you highlighting our clear communication and updates throughout the repair process. We're also pleased you found our waiting area comfortable. Your feedback helps us continue providing quality service to our customers. We value having you as part of the Honda of Fort Worth family.
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 11,355 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 7:00 a.m.