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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Replacement of fuel pump was faster than expected. Inside of car still has a gasoline smell.
Business response:
Thank you for your review. We're glad to hear the replacement of your fuel pump was completed faster than expected. However, we apologize for the lingering gasoline smell. Please reach out to us directly so we can investigate and ensure your vehicle is thoroughly addressed. Thank you for your patience and feedback.
Prompt service and good communication on what is necessary for car maintenance. Clean and pleasant waiting area.
Business response:
Thank you for your wonderful feedback! We're glad to hear you appreciated our prompt service, clear communication, and comfortable waiting area. Ensuring your experience is seamless and pleasant is always our goal. We look forward to assisting you with your car maintenance needs in the future!
They're the best! Wouldn't take my car anywhere else!
Business response:
Thank you for the great review! We're thrilled to hear that you've had such a positive experience with us. Your loyalty means everything, and we truly appreciate you trusting us with your car. We look forward to continuing to provide you with the best service possible!
I'd rather you talk to me about what's going on with my vehicle. I like having the text to share with my husband.
Business response:
Thank you for your 5-star review and for your suggestion regarding your communication preferences. We will be sure to make a note in our database for your next visit. Your satisfaction and convenience are always our top priorities!
You bent over backwards to make the visit pleasant and let me know I was valued.
Business response:
Thank you for your kind words! We're so glad to hear we could make your visit a pleasant one and show you how much we value you. Your satisfaction means everything to us, and we look forward to serving you again in the future!
In and out quick. Friendly staff.
Business response:
Thank you for your review! We're glad to hear you had a quick and friendly experience. We appreciate your support and look forward to serving you again!
They were very nice. The recalls took a long time, but that couldn't be avoided.
Business response:
Thank you for your feedback! We appreciate your understanding regarding the time it took for the recalls, as some situations are beyond our control. We're glad to hear that you found our team to be nice, and we'll continue to work on improving our efficiency. Thanks for choosing us!
Service Manager was very pushy!! Wouldn't let me say anything .. he just kept pushing paperwork at me! Rude!!!
Business response:
Thank you for your feedback. We apologize if your experience with the Service Manager was not as smooth as expected. We value your input and would like to ensure that future interactions are more respectful and attentive to your needs. If you'd like to discuss your experience further, please feel free to reach out to us directly. Thank you for bringing this to our attention, and we hope to improve your experience moving forward.
Per my inspection report, my brake linings were not inspected. Considering I had a tire replaced and a rotation performed, I thought the brakes would be addressed. I mention this because on my last visit on April 26th, the advisor mentioned my rear brakes may need some work.
Business response:
Thank you for your feedback! We apologize for the oversight regarding the brake inspection. Your safety is our top priority, and we will address this issue moving forward. Please feel free to reach out to us directly if you'd like to discuss this further or schedule a brake inspection. Thank you for bringing this to our attention.
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 9,396 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is open now. It will close at 9:00 p.m.