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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Outstanding service handled by Randal McClanahan - attentive and timely.
Business response:
Thank you for your wonderful review! We're delighted to hear that Randal provided you with outstanding service. Attentiveness and timeliness are core values for us, and it's fantastic to know that Randal exemplified these qualities during your experience. We appreciate you taking the time to share your positive feedback. Thank you for choosing us, and we look forward to serving you again in the future!
Friendly, professional, knowledgeable
Business response:
We are honored by your review that captures the core values of our service team. Being recognized as friendly, professional, and knowledgeable is exactly what we strive for in every customer interaction. Our team takes pride in combining approachable, warm customer service with deep technical expertise and professional conduct. Your feedback confirms that we are meeting these high standards. Thank you for choosing our dealership and for taking the time to share your positive experience. We look forward to continuing to provi... read more
Everything and everyone was great
Business response:
Thank you for your fantastic review! We are thrilled to hear that every aspect of your experience with us met or exceeded your expectations. Our entire team works hard to ensure that from the moment you arrive until you leave, your experience is nothing short of excellent. Your positive feedback reflects the dedication and commitment of our staff across all departments. We appreciate that you took the time to share such an enthusiastic endorsement of our service. Thank you for choosing us and for your wonderful support. We l... read more
As usual I had excellent service from Erica Gillespie and Kerry Stewart They are professional , pleasant, and so very helpful.
Business response:
We are truly appreciative of your detailed review highlighting the exceptional service provided by Erica and Kerry. Your recognition of their professionalism, pleasantness, and helpfulness demonstrates the high standards our team consistently strives to maintain. Erica and Kerry embody the customer service approach we value, and we're grateful that their dedication was evident during your visit. It's team members like them who make our service center stand out and keep our customers coming back. Thank you for taking the time... read more
Perfect service! Continuous check ins to keep me informed!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our service and appreciated the continuous check-ins. Keeping our customers informed is a top priority for us, and it's great to know that it made a positive impact on your experience. If you have any further questions or need assistance, please feel free to reach out. We're here to help! We look forward to serving you again in the future!
Exceptional! Excellent service experience!
Business response:
We are incredibly grateful for your enthusiastic feedback! Our team strives to deliver exceptional service in every interaction, and we're thrilled that your experience exceeded expectations. Your positive words motivate us to continue maintaining the highest standards of customer care. Thank you for taking the time to share such an uplifting review and for choosing our dealership.
Fast and efficient oil change and replacement of recalled part
Business response:
We appreciate your detailed review highlighting our efficient service! Our team takes pride in completing maintenance quickly while also ensuring critical safety concerns like recall parts are addressed promptly. Your experience reflects our commitment to thorough and timely automotive care. Thank you for trusting us with your vehicle's maintenance and for sharing your positive feedback.
I always look forward visiting Honda of FW for my car maintenance. They really take care of your vehicle and give you options that they think is necessary for your car. They do not pressure you to decide, they walk you through it and give you time to think thru. Special shoutout to Trent for being warm and accommodating. Thank you all.
Business response:
Thank you for your fantastic review! We're thrilled to hear that you always look forward to visiting us for your car maintenance. It's great to know that our team provides you with the care and options you need without any pressure. We appreciate your special shout-out to Trent for his warm and accommodating serviceour team is dedicated to ensuring a comfortable and informative experience for our customers. Thank you for your continued trust in us, and we look forward to seeing you again soon!
Good deal, but car came with no manual and no spare tire.. got home and the dash screen doesn't work. But on me. The agents were still fair
Business response:
Thank you for your detailed review. We appreciate your honest feedback and fair assessment of your experience. We're glad to hear that our sales agents maintained a fair and professional approach, even with the issues you encountered. However, we take seriously the concerns you've raised. While these issues should not have occurred, we're grateful that you recognize the team's efforts to provide good service. If you would like us to address the missing manual or inspect the dash screen, we invite you to contact us. We apprec... read more
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 9,619 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open tomorrow at 8:00 a.m.