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Hotshots Bar & Grill
- Restaurants
- O'Fallon, IL
About this business
Location details
1319 Central Park Dr, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:30 a.m. | |
| Tue | 11:00 a.m. to 1:30 a.m. | |
| Wed | 11:00 a.m. to 1:30 a.m. | |
| Thu | 11:00 a.m. to 1:30 a.m. | |
| Fri | 11:00 a.m. to 1:30 a.m. | |
| Sat | 11:00 a.m. to 1:30 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Recommended
Recommended
Recommended
I can’t say if the food is good or not as we sat there for over 10 minutes with no one coming to our table. A table came in about 5 minutes after us and they were waited on and got their drinks as we were leaving.
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much, Leslie. We were bummed to hear that our service standard was not met during your visit with us and we apologize for that. If you don't mind, you can get in touch with us directly by email at CustomerService@Hotshotsnet.com or https://hotshotsnet.com/contact/ and we'd be happy to further investigate details on your visit and work to make things right for you. We appreciate your business and feedback very much an... read more
went in at 7pm on Sunday with my sister. I sat at the bar and asked for a water while we looked at what we wanted to drink. 15 minutes later and no water or even attention from the bartender who was just talking with her coworkers as she walked around the bar ignoring us. must be because we didn't have the right "equipment" don't show up here without a man if you want service.
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Kelsie. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from yo... read more
Not a friendly place. Rude customer service.
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Jatona. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from yo... read more
They are racist towards black women.
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Tristen. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from y... read more
Based on recent customer experiences, I’m glad I’ve never given them my business and I won’t be.
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Johanna. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from y... read more
I just left Hotshots in O'Fallon, IL with 14 other women that's in our girl group. We chose to have our annual Christmas gift exchange here. We were having a great time until we were accused of cheating in trivia because we were getting MOST answers right. We came in fifth place overall. The group of of women aged 37 to 73. That is not the end. We were playing Jenga as we were packing up. A customer rudely come over and moved the game saying we're are going to scare the customers if the Jenga game falls. We asked to speak wi... read more
Business response:
Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Rhonda. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from yo... read more
Frequently asked questions about Hotshots Bar & Grill
How is Hotshots Bar & Grill rated?
Hotshots Bar & Grill has a 4.2 star rating with 1,747 reviews.
When is Hotshots Bar & Grill open?
Hotshots Bar & Grill is open now. It will close tomorrow at 1:30 a.m.