Hotshots Bar & Grill

Name: Hotshots Bar & Grill
Address: 1319 Central Park Dr, O'Fallon, IL, 62269, US
Telephone: (618) 624-4200
Rating: 4.3

4.3

Restaurants
O'Fallon, IL

About this business

Restaurants Bars Chicken Wings Sports Bars

Location details

1319 Central Park Dr, O'Fallon, IL, 62269, United States

Get directions

Weekday	Schedule	Status
Mon	11:00 a.m. to 1:30 a.m.
Tue	11:00 a.m. to 1:30 a.m.
Wed	11:00 a.m. to 1:30 a.m.
Thu	11:00 a.m. to 1:30 a.m.
Fri	11:00 a.m. to 1:30 a.m.
Sat	11:00 a.m. to 1:30 a.m.
Sun	11:00 a.m. to Midnight

4.31,855 reviews

Select a rating

Kelsie Wood

3 years ago

went in at 7pm on Sunday with my sister. I sat at the bar and asked for a water while we looked at what we wanted to drink. 15 minutes later and no water or even attention from the bartender who was just talking with her coworkers as she walked around the bar ignoring us. must be because we didn't have the right "equipment" don't show up here without a man if you want service.

Business response:

Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Kelsie. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from yo... read more

Jatona Skinner

3 years ago

Not a friendly place. Rude customer service.

Business response:

Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Jatona. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from yo... read more

Tristen Weaver

3 years ago

They are racist towards black women.

Business response:

Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Tristen. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from y... read more

Johanna McKinney

3 years ago

Based on recent customer experiences, I’m glad I’ve never given them my business and I won’t be.

Business response:

Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Johanna. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from y... read more

Rhonda Y Maccou

3 years ago

I just left Hotshots in O'Fallon, IL with 14 other women that's in our girl group. We chose to have our annual Christmas gift exchange here. We were having a great time until we were accused of cheating in trivia because we were getting MOST answers right. We came in fifth place overall. The group of of women aged 37 to 73. That is not the end. We were playing Jenga as we were packing up. A customer rudely come over and moved the game saying we're are going to scare the customers if the Jenga game falls. We asked to speak wi... read more

Business response:

Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Rhonda. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from yo... read more

Nicole Johnson

3 years ago

Business response:

Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Nicole. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from yo... read more

Alene Mossa

3 years ago

Underwhelming menu. When waitstaff “refills” your drink, they do not bring you a new drink or refill with a pitcher. They take more than one glass from the table and basically guesses very poorly who to return which glass to.

Business response:

Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Alene. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from you... read more

Matthew Kauffmann

3 years ago

Very disappointed in HotShots Sports Bar and Grill O'Fallon, IL tonight. I usually wander in there a few times a month, especially I want to veg and clear my mind. One server I usually get is amazing, a couple others are decent, but not spectacular. One I’ve had was very disorganized and slow. The food is ok, but not worth drama to get it. Overall I go because it’s comfortable. Tonight when I walked in there were 3 congregated by the kitchen. I sat down and waited. And waited. And waited. After 30 minutes I wasn’t even... read more

Business response:

Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Matthew. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from y... read more

Katiee Struberg

4 years ago

my family was made to leave over 2 children ( under 5 y/o ) because they were out of a high chair… in my experience working in a place like this you have no right to kick someone out @ 2 pm over children.. maybe if something was going wrong or it wasn’t safe.. but it was 2pm on a Wednesday… nobody was drunk.. nobody was acting like fools. Just sad ..

Business response:

Thanks for coming to visit us and taking time to leave a review. We appreciate and value your feedback very much,Katiee. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your visit with us and we apologize for that. Please get in touch with us by email at CustomerService@Hotshotsnet.com or by phone at(618) 624-4200 and we'd be happy to further investigate details on your visit and work to make things right for you if we can. We appreciate your business and hope to hear from yo... read more