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Huntington-Hill Imaging Center - Fair Oaks
- Diagnostic Imaging
- Pasadena, CA
About this business
Location details
625 S Fair Oaks Ave, #180, Pasadena, CA, 91105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:30 p.m. | |
| Tue | 6:00 a.m. to 10:30 p.m. | |
| Wed | 6:00 a.m. to 10:30 p.m. | |
| Thu | 6:00 a.m. to 10:30 p.m. | |
| Fri | 6:00 a.m. to 10:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Took me in without appt for chest X-ray and they let me know it could 30 to 45 minutes. It took less than 20 minutes when they called my name. Miguel signed me in and his customer service was great. Brooke was the X-ray technician, she was knowledgeable and helpful throughout process. Great job and thanks again.
Business response:
Hi, Joanne. Thank you so much for leaving us an excellent review!
The technician and her trainee were very professional and put me at ease, thank you.
Business response:
Hi, Steven. Your feedback is highly appreciated. Thank you for the review!
A very smooth experience from check in to check out. Everyone I encountered was polite and professional, they were running on time, and I received my results via email and portal very quickly.
Business response:
Hi, Amelia. We appreciate the kind words and appreciate you taking the time to share a review!
Good service
Business response:
Hi, Pattie. Thanks for taking the time to share your positive experience. We truly appreciate it!
In and out in 30 months mins
Business response:
Hi, Daniel. We are thrilled to learn that you had a great experience!
Appointment scheduling made via phone was easy. Excellent customer service!
Business response:
Hi, Corazon. Thank you so much for leaving us an excellent review!
The front desk was friendly. My wait was short and I was seen on time. The ultrasound tech was friendly and professional. She fully explained the exam procedures prior to starting.
Business response:
Hi, Wendy. Your feedback is highly appreciated. Thank you for the review!
The MRI machine was apparently offline for several days. The office staff was good about informing me that my appointment was cancelled but getting rescheduled didn’t go smoothly. Communication with the automated system was unsatisfactory if the call didn’t relate to a very basic question. E..g. The preparation instructions were ambiguous and no human was made available until I learned that if asked for an agent twice you got a person . Staff at the facility were very good
Business response:
Thank you for reaching out and taking the time to share your experience Warren. I can only imagine how frustrating that must have been. I sincerely apologize for the inconvenience you encountered during the rescheduling process. We are diligently reviewing our phone lines to make the necessary changes for improvement. We appreciate your patience and understanding. Thank you again for taking the time to share this.
I run into some traffic and got there right at the time of my appointment. The woman at the check in was very nice and helpful and checked me right in. I just waited a few minutes before being called in. Anna was nice, efficient and was very experienced at her job. My ultrasound was a very stress free experience.
Business response:
Hi, Ellen. We appreciate the kind words and appreciate you taking the time to share a review!
Frequently asked questions about Huntington-Hill Imaging Center - Fair Oaks
How is Huntington-Hill Imaging Center - Fair Oaks rated?
Huntington-Hill Imaging Center - Fair Oaks has a 4.8 star rating with 9,057 reviews.
When is Huntington-Hill Imaging Center - Fair Oaks open?
Huntington-Hill Imaging Center - Fair Oaks is closed now. It will open at 8:00 a.m.