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ICCU - Roll-up

3.9

About this business

Location details

Boise, ID, 83702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.97,959 reviews
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Zack Yates's profile image
Zack Yates 
3 years ago

Auto capture for check deposits does not work again. 

Business response:

Thank you for the review and feedback, Zack! If you are still experiencing this issue, please feel free to reach out to us at 800-456-0567. 

James Griffin's profile image
James Griffin 
3 years ago

Allway getting locked out of the app and having to go to the bank to reset it 

Business response:

Thank you for the review, James 

David Nicholas's profile image
David Nicholas 
3 years ago

This app does not keep my login info with my fingerprint since the update! I'm not sure what's happened but to have to keep manually entering your password is a huge pain. I hope you can fix this soon. 

Business response:

We're sorry to hear this but appreciate the review, David. We have passed this along to our team, and if you are still experiencing this issue, please feel free to reach out to us at 800-456-0567. 

Eli L's profile image
Eli L 
3 years ago

Absolutely worst app for android. The customer service has no clue how to function on an Android and the app services don't work in Android. You can't add Zelle payment... You cant access routing numbers... Customer service says they don't use Android and their screens don't show what an Android screen would look like. 

Business response:

We're sorry to hear this, Eli, and appreciate the review and feedback. We have passed this along to our team to look into. 

wendy gammel's profile image
wendy gammel 
3 years ago

New formate is harder to navigate through took 20 minutes to figure out how to an account for out son to be able to transfer money to his dad. 

Business response:

We appreciate this feedback, Wendy! 

Karina Roberts's profile image
Karina Roberts 
3 years ago

I do NOT like the new look to the app. The old version was easy to use and navigate. Now I have to wade through all the extra junk and in landscape to boot! 

Business response:

Thank you for the review and feedback, Kari. We will pass this feedback along to our team. 

Cardinal Realty's profile image
Cardinal Realty 
3 years ago

New design has a flaw. The deposit on screen keypad does not scale to a larger font or screen size. The result is that it stays the same size, and obscures the amount being input for the deposit. All of the elements on the screen need to change scale together. 

Daniel Dogic's profile image
Daniel Dogic 
3 years ago

New update is trash, it took something simple and made everything impossible 

Connie Jakomeit's profile image
Connie Jakomeit 
3 years ago

I have always used bill pay. Now I cant add a new payee. On hold for along long time. Hung up. Tried to update iccu, cant find specifically update for the iccu. Am frustrated, please fix. 

Business response:

Hi Connie. Our Bill Pay system is current experiencing technical difficulties, and our IT team is working on a resolution. We have passed along this review and we will look into your particular situation closer. Thank you. 

Frequently asked questions about ICCU - Roll-up

How is ICCU - Roll-up rated?

ICCU - Roll-up has a 3.9 star rating with 7,959 reviews. 

When is ICCU - Roll-up open?

ICCU - Roll-up is closed now. It will open tomorrow at 9:00 a.m.