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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every single time I go on the app to check my account, it resets my phone!! Numerous times I have had to restart my phone, delete the app and it will work maybe one time, and then it goes it again! Beyond frustrated!!!
Business response:
We're sorry to hear this, Renee, and would love to look into this with you. We have passed along this feedback to our team to look into, and please feel free to reach out to us at 800-456-5067 for assistance as well!
The app wont open.
Business response:
We're sorry to hear this, Tim, and appreciate the feedback. If you are still experiencing this issue, please feel free to contact us at 800-456-5067 and we will be happy to look into this with you.
I have it set up to log in with fingerprint but I get locked out every time. It's one issue after another with this app. Always tells me my password is wrong which I know it wants be I write them down. Then the change passed instructions is ALWAYS in Spanish.
Business response:
We're sorry to hear this, John, and appreciate the feedback. We have passed this along to our team to review.
The app speed and overall quality have been steadily decreasing, and adding even more ads is causing this app to become less and less responsive, and making it much more undesirable to use.
Business response:
We appreciate this feedback! Thank you for sharing your experience, we have passed this along to our team to review.
The app keeps crashing or asking weird qualifying questions that I never gave it answers to. Also, ICCU just canceled my account after I was the victim of a fraudulent check. I paid the balance back and was told that my account - which had been good for years - was being closed permanently even though I wasn't the one to perpetrate the fraud.... Wonderful banking policy... Punish the victim.
Business response:
Thank you for this feedback, Aaron. We appreciate you taking the time to provide this review, and have passed it along to our team to look into.
Errors frequently and has to be uninstalled and re-installed often.
Business response:
We're sorry to hear this, Dawn. We have passed along this feedback to our team and we're looking into this. Thank you for providing this feedback!
Constantly crashes
Business response:
We're sorry to hear this, Micaele. We have passed along this feedback to our team.
On first launch, requests and I allowed location services. Unexpected error occurred. Uninstalled and reinstalled with same issue
Business response:
We're sorry to hear this, and have passed along your feedback to our team. If you are still experiencing this issue, please contact us at 800-456-5067 and we will be happy to help look into this with you.
When this app works, it's wonderful. Handle all my banking and payment needs easily. But my word, the app has some kind of error every two days that crashes it and resets all my setting, totally negating the ability to log in with a pin. So frustrating. It even gets stuck in error loops that don't let you get out of them unless you force close the app from the task manager. What the heck, guys.
Business response:
We're sorry to hear this, and have passed along your feedback to our team. If you are still experiencing this issue, please contact us at 800-456-5067 and we will be happy to help look into this with you.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 3.9 star rating with 7,960 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open tomorrow at 9:00 a.m.