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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When the app works, it's great. However, about once a week, I have to re-authorize the app before I can log in, despite saving the device in the approved list. Security is important, and if you want to enforce 2 factor authentication, great, but the current method is tedious, unsecure, and broken. Fix it.
Business response:
Thank you for providing this feedback, Aaron. We appreciate you taking the time to let us know, and we have passed this along to our team to look into.
I have had constant issues with loading. Every time I try to use it takes forever or says cannot load at this time. Now it stops running .. once these issues are fixed it will be perfect.
Business response:
We're sorry to hear this, Julianna. We have passed along this feedback to our team, and appreciate you providing this review.
I've had this app on my phone for awhile but I have had frustration nearly every time I log in and now no matter how many times I uninstall and reinstall the app it give me a message saying an error occured and will not let me check my balance.
Business response:
We're sorry to hear this. Thank you for the review, we appreciate you letting us know! We have passed along this feedback to our team to look into.
Downloaded ICCU app every time I open my app a little box shows up to let me know that I'm broke and overdue on my payments not that I don't have enough letting me know how bad my life is. But then when I hit the button pay later it takes me into my settings to pay the overdue which is not what I want to do and it is a very big inconvenience.
Business response:
Thank you for your feedback. We are sorry for the inconvenience, we have shared your feedback with our team.
Whatever changesthey made recently aren't working very well!!!
Business response:
Hi Dana, thank you for your feedback. We would love to hear more about what specific changes are not an improvement so we can share it with our team. You can contact us at 1-800-456-5067 or memberservice@iccu.com.
Ur app just pisses me off always making me do extra steps just to sign in
Business response:
Thank you for your feedback, Kyle. We have shared this with our team. Let us know if we can help with anything by contacting us at 1-800-456-5067 or memberservice@iccu.com.
Cant log in at all... every time it loads it just says unexpected error cannot continue.. uninstalled and reinstalled several times,same thing every tjme..
Business response:
We're sorry to hear this, Brett. We have passed this feedback along to our team, and we are looking into the situation. We appreciate the honest feedback!
It doesn't work half the time
Business response:
We're sorry to hear this, Colby! We appreciate you providing the review, and we have passed this along to our team to review.
Wont ever retrieve my account to check on my card activities
Business response:
We're sorry to hear this, Kody. We appreciate you providing this review, and we have passed this along to our team to look into.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 3.9 star rating with 7,960 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open tomorrow at 9:00 a.m.