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INFINITI of Scottsdale
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We found our new vehicle through your site. We went and test drove it and signed all the paperwork same day to purchase this vehicle. We were even sold on the "platinum" extended warranty that supposedly covered everything "bumper to bumper" in case anything were to ever happen in the future. They scheduled delivery of our vehicle and all of a sudden that kept changing. First they said it needed motor mounts which they replaced. Then all of a sudden it was the transmission that needed to be replaced which we were told would ... read more
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each persons experience is unique and would like to address your comments on a more personal level. Please contact William Munz, our Executive Manager, at 480-718-3835 to discuss your situation further.
Most unorganized of the dealers we spoke with. Started at the top with their "sales mgr."
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please contact William Munz, our Executive Manager, at 623-815-3800. Thank you.
My experience was awful. So awful it brought me to tears. We are in the middle of a pandemic and I got a flat tire so my visit was unexpected. I have owned my Infiniti for 3 years. When I arrived only one employee was wearing a mask...Sean. They took my car and told me to wait in the "cafe." there were 2 other people waiting and they were not wearing masks. There were no signs to wear masks. I asked 2 employees for help and they refused. THIS IS WHY SO MANY PEOPLE ARE SICK AND DYING.
Business response:
We are disappointed to hear that you did not feel comfortable during your visit to our store. We assure you that the health and safety of our customers and staff are our top priorities, and we are following all CDC, state, and local guidelines. At your earliest convenience, please contact Kris Schatzberg, our General Manager, at 480-941-0055. to discuss your experience further.
I would give zero stars if I could.
Frequently asked questions about INFINITI of Scottsdale
How is INFINITI of Scottsdale rated?
INFINITI of Scottsdale has a 4.6 star rating with 2,901 reviews.
When is INFINITI of Scottsdale open?
INFINITI of Scottsdale is open now. It will close at 6:00 p.m.